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GROW & LEARN CHILDCARE CENTER

Licensed Child Care Center · License #DE-1264854

Public information

Recent licensing activity

Delaware's per-visit inspection history, in plain English: each licensing visit on the state record with the regulations cited, plus any complaint or enforcement action. It may lag the official record linked above.

• Compliance reviewUnannounced Full Compliance Review (2023-03-09): 1 regulation cited2023-03-09

  Cited during this Delaware licensing visit: Personnel Files. All corrections marked completed on the state record.

• Complaint investigationOCCL Standards Complaint (2022-09-12): No Evidence to Substantiate2022-09-12

  On September 2, 2022, OCCL received a complaint regarding improper discipline, disrespectful communication, and allowing children to watch inappropriate content during screen time. An investigation began on September 7, 2022, and concluded on September 9, 2022. There was no evidence to substantiate this complaint for improper discipline because the staff stated the owner does not yell or scream at children but has a stern tone. There is no evidence to substantiate disrespectful communication because the staff stated the owner does not yell or scream at staff. There is no evidence to substantiate this complaint for inappropriate content being shown to children because the staff stated childr…

• Complaint investigationOCCL Standards Complaint (2022-09-12): No Evidence to Substantiate2022-09-12

  On September 6, 2022, OCCL received a complaint regarding improper staff-to-child ratio and exceeding the measured room capacity. An investigation began on September 7, 2022, and concluded on September 9, 2022. There was no evidence to substantiate this complaint for improper staff-to-child ratio because the staff stated the center hired staff to remain in ratio, adjusted operation times to accommodate staffing, correct staff-to-child ratio was observed during the complaint visit, and the attendance sheets reflected accurate ratio. There is no evidence to substantiate this complaint for exceeding the measured room capacity because all attendance sheets for the Pre-K room reflected less than…

• Complaint — substantiatedOCCL Standards Complaint (2022-08-31): Substantiated2022-08-31

  On August 15, 2022, OCCL received a complaint regarding a staff member drinking an alcoholic beverage in the classroom. An investigation began on August 17, 2022, and concluded on August 25, 2022. This complaint is substantiated for a staff member drinking while working with children because multiple staff observed the staff drinking the alcoholic beverage, the staff member told others she was drinking, the can was found in the center by the administrator, and video footage was observed of the staff drinking while children were in care. Once this information was brought to the owner s attention, the staff member was immediately fired.

• Complaint — substantiatedOCCL Standards Complaint (2022-08-29): Substantiated2022-08-29

  On August 12, 2022, OCCL received a complaint regarding disrespectful communication between staff. An investigation began on August 17, 2022, and concluded on August 25, 2022. This complaint is substantiated for disrespectful communication between staff because multiple staff, including the staff involved, stated two staff were yelling at each other while children were in care. One of these staff members submitted her resignation date, but was dismissed prior to that date.

• Complaint — substantiatedOCCL Standards Complaint (2022-08-26): Substantiated2022-08-26

  On August 11, 2022, OCCL received a complaint regarding staff vaping while children were in care, staff using their cell phones while caring for children, and lack of supervision. An investigation began on August 17, 2022, and concluded on August 22, 2022. This complaint is substantiated for staff using their cell phones and lack of supervision because staff stated cell phone use has been an ongoing problem while caring for children. This complaint is substantiated for staff vaping because the administrator and other staff members stated they observed staff vaping while on the premises, inside classrooms, and while caring for children. The administrator who was present during these incidents…

• Complaint — substantiatedOCCL Standards Complaint (2022-08-22): Substantiated2022-08-22

  On August 9, 2022, OCCL received a complaint regarding the center being too hot, the staff being too young to be alone with children, lack of sanitation, and there not being qualified staff in the center after 3:30 pm. An investigation began on August 10, 2022, and concluded on August 22, 2022. This complaint is substantiated for having unqualified staff working with children because the former administrator assigned an aide to work alone with children on August 1 and August 5 as shown on attendance records. Subsequently, the administrator's employment has been terminated and the staff received her qualifications certificate and may now be left alone with children. There is no evidence to s…

• Compliance reviewUnannounced Full Compliance Review (2022-03-02): 5 regulations cited2022-03-02

  Cited during this Delaware licensing visit: Personnel Files; Child Files; Kitchen and Food Preparation; Emergency Planning; Lesson Plans. All corrections marked completed on the state record.

• Complaint — substantiatedOCCL Standards Complaint (2021-11-23): Substantiated2021-11-23

  On October 27, 2021, OCCL received a complaint regarding improper discipline. An investigation was conducted on November 3, 2021. There is no evidence to substantiate improper staff-to-child ratio because four staff were interviewed and each staff at the center stated the classrooms maintain the correct 1:6 staff-to-child ratio in the toddler rooms, and the documentation obtained reflected correct staff-to-child-ratios were being maintained. This complaint was substantiated because the administrator stated an unqualified staff member was serving in the role of the curriculum coordinator.

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