CADENCE ACADEMY PRESCHOOL-ODESSA

Licensed Child Care Center · License #DE-1456254

⚠ 18 public licensing actions on record for this center. See details below ↓

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About this information

This page shows public records that originate from Delaware DHSS Office of Child Care Licensing (data.delaware.gov) and Minnesota state licensing sources. It is not a safety rating, endorsement, or judgment by Childcare Alerts. We do not inspect centers or verify these records.

Absence of a record here is not a guarantee that a center is safe or compliant. Always review the official state record and make your own decision.

Data last refreshed in our system: 7/28/2026. Official record: view on the state licensing lookup ↗

Public information

Address: 411 N 6TH ST, Odessa, DE, 19730

License type: Licensed Child Care Center

License number: DE-1456254

Ages served: 6 weeks through 12 years.

Licensed capacity: 205

Official record: Look up CADENCE ACADEMY PRESCHOOL-ODESSA on Delaware's official record ↗

Recent licensing activity

Delaware's per-visit inspection history, in plain English: each licensing visit on the state record with the regulations cited, plus any complaint or enforcement action. It may lag the official record linked above.

Complaint — substantiatedOCCL Standards Complaint (2026-05-05): Substantiated2026-05-05
On April 6, 2026, and April 10, 2026, the Office of Child Care Licensing (OCCL) received two complaints regarding incorrect staff-to-child ratio, incorrect child attendance documentation, improper combining of ages, failing to follow positive behavior support policies, not following meal requirements, expired food, indoor space cleanliness, and insect infestation. An investigation began on April 10, 2026, and concluded on April 14, 2026. Based on documentation provided and staff interviews, this complaint is substantiated for incorrect staff-to-child ratio and not following meal requirements. Attendance records show ten instances where classrooms were not following correct staff-to-child rat…
Complaint — substantiatedOCCL Standards Complaint (2026-05-05): Substantiated2026-05-05
On April 20, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding lack of supervision. This incident was also self-reported to OCCL on April 14, 2026. An investigation began on April 14, 2026, and concluded on April 23, 2026. Based on staff interviews and documentation, this complaint is substantiated for lack of supervision. It was self-reported by the center that a child was left alone in a classroom for less than one minute. Three other staff members also confirmed this incident happened. Staff #2 s employment was terminated on April 17, 2026.
Complaint — substantiatedOCCL Standards Complaint (2026-03-11): Substantiated2026-03-11
On February 13, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding incorrect staff-to-child ratios and lack of respectful communication with parents. An investigation began on February 18, 2026, and concluded on March 6, 2026. Based on documentation reviewed and staff interviews, this complaint is substantiated for incorrect staff-to-child ratios and lack of respectful communication with parents. The administrator and two staff interviewed stated there were two staff members who were unprofessional and disrespectful to parents, though they are no longer employed at the center. Attendance documentation showed at least nine instances where classrooms were above prop…
Complaint investigationOCCL Standards Complaint (2025-10-23): No Evidence to Substantiate2025-10-23
On October 3, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding lack of supervision. An investigation was conducted on October 9, 2025. Based on staff interviews, observations, and documentation reviewed, there is no evidence to substantiate this complaint for lack of supervision. All staff interviewed stated while parents sometimes allow their own children to be unsupervised before or after being signed in or out, children are never unsupervised while in the care of the center.
Complaint investigationOCCL Standards Complaint (2025-10-07): No Evidence to Substantiate2025-10-07
On September 22, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding incorrect staff-to-child ratio, not using appropriate behavior support techniques, and not providing an injury report to a parent. An investigation was conducted on September 25, 2025. Based on staff interviews and documentation, there is no evidence to substantiate this complaint for incorrect staff-to-child ratio, not using appropriate behavior support techniques, or not providing an injury report to a parent. Attendance records show classrooms were following correct staff to child ratios. All staff interviewed stated they use appropriate behavior support techniques, and this was observed by lic…
Complaint investigationOCCL Standards Complaint (2025-10-07): No Evidence to Substantiate2025-10-07
On September 23, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding staff not being respectful in speaking to a parent. An investigation was conducted on September 25, 2025. According to staff interviews, there is no evidence to substantiate this complaint for staff not being respectful in speaking to a parent. All staff interviewed stated staff are not rude to parents and are respectful to them.
Complaint — substantiatedOCCL Standards Complaint (2025-09-19): Substantiated2025-09-19
On August 28, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding an allegation of staff using cell phones while caring for children. An investigation was conducted on September 3, 2025. This complaint is substantiated based on video footage and staff interviews. While at the visit, a staff member was observed on the camera footage sitting in a chair on their phone while working in the classroom. Additionally, several staff interviewed stated that staff being on their cell phones has been a problem at the center.
Complaint investigationOCCL Standards Complaint (2025-08-27): No Evidence to Substantiate2025-08-27
On August 1, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding an allegation of improper discipline. An investigation was started on August 5, 2025, and concluded on August 13, 2025. Based on staff interviews, there is no evidence to substantiate this complaint for improper discipline. All staff members interviewed stated they did not witness improper discipline at any time.
Complaint investigationOCCL Standards Complaint (2025-07-23): No Evidence to Substantiate2025-07-23
Between July 1, 2025, and July 7, 2025, the Office of Child Care Licensing (OCCL) received two complaints regarding an allegation of indoor sanitation concerns. An investigation was conducted on July 11, 2025. Based on staff interviews, there is no evidence to substantiate this complaint. According to staff interviews, there is a child in care who has an IEP and has been exhibiting behaviors consistent with the allegations, but the feces were always cleaned to the best of the staff s ability right after the incident, and the carpet was professionally cleaned each night.
Complaint investigationOCCL Standards Complaint (2025-06-24): No Evidence to Substantiate2025-06-24
On June 10, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding allegations of improper discipline. An investigation was conducted on June 12, 2025. Based on staff interviews and video footage, there is no evidence to substantiate this complaint for improper discipline. All staff interviewed stated they had not used improper discipline themselves nor witnessed any staff member using improper discipline at any time.
Complaint investigationOCCL Standards Complaint (2025-06-24): No Evidence to Substantiate2025-06-24
On June 12, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding allegations of improper discipline and disrespectful communication by staff. An investigation was conducted on June 12, 2025. Based on staff interviews and video footage, there is no evidence to substantiate this complaint for improper discipline or disrespectful communication. All staff interviewed stated they had used improper discipline themselves nor witnessed any staff member using improper discipline or disrespectful communication at any time. Additionally, body language observed on video footage did not indicate staff members yelling, angry, or being disrespectful at any point.
Complaint investigationOCCL Standards Complaint (2025-06-10): No Evidence to Substantiate2025-06-10
On May 20, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding failing to provide an accident/injury report to a parent or guardian. An investigation was started on May 21, 2025, and concluded on June 5, 2025. There is no evidence to substantiate this complaint for failing to provide an accident/injury report to a parent or guardian based on staff interviews. All staff interviewed stated they were unaware of Child #1 getting injured on May 15, 2025, and all staff denied seeing an accident or injury happen to Child #1 while at the center. Administrator #1 reviewed video footage of the day in concern and did not observe Child #1 being injured in any way.
Complaint — substantiatedOCCL Standards Complaint (2025-06-05): Substantiated2025-06-05
On May 12, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding staff using cell phones while supervising children and staff speaking inappropriately to children. An investigation was conducted on May 21, 2025. This complaint is substantiated for staff using cell phones while supervising children. According to staff interviews, staff are sometimes on cell phones while supervising children. Additionally, administration is aware of this and is putting a plan in place to correct this. There is no evidence to substantiate staff speaking inappropriately to children. According to staff interviews, while some staff will talk with older children using slang , they are doi…
Complaint — substantiatedOCCL Standards Complaint (2025-04-14): Substantiated2025-04-14
On March 14, 2025, the Office of Child Care Licensing (OCCL) received two complaints: one regarding disrespectful communication by staff to parents and a second regarding both disrespectful communication and cleanliness issues. The investigation started on March 21, 2025, and concluded on March 25, 2025. Based on interviews conducted and documents collected, this complaint is substantiated for disrespectful communications. Based on the center s internal investigation, a staff member received an employee disciplinary action stating the staff member approached the parent in an unprofessional manner. Administrator #1 stated that the staff member thought they were acting in the best interest of …
Complaint — substantiatedOCCL Standards Complaint (2023-11-14): Substantiated2023-11-14
The Office of Child Care Licensing (OCCL) received a complaint on October 31, 2023, regarding not notifying a parent immediately of a serious or potentially serious injury and not providing the parent with a copy of the injury report. Based on interviews conducted and documentation received, this complaint is substantiated for not notifying a parent immediately of a serious or potentially serious injury and not providing the parent with a copy of the injury report. All staff interviewed stated the parents were not contacted immediately after the injury and were not provided a copy of the injury report. An additional concern noted at the visit was the classroom staff stated they did not have …
Complaint investigationOCCL Standards Complaint (2023-10-18): No Evidence to Substantiate2023-10-18
The Office of Child Care Licensing received a complaint on October 4, 2023, regarding lack of supervision. An investigation was conducted on October 10, 2023. There is no evidence to substantiate this complaint for lack of supervision because according to documentation reviewed and staff interviews, children are supervised at all times, the center has put multiple positive behavior supports in place, and is continuing to support the needs of Child #1.
Complaint investigationOCCL Standards Complaint (2023-09-21): No Evidence to Substantiate2023-09-21
The Office of Child Care Licensing (OCCL) received multiple complaints between August 28, 2023, and August 31, 2023, regarding not using positive behavior support techniques. An investigation began on September 1, 2023, and concluded on September 19, 2023. There is no evidence to substantiate this complaint for not using positive behavior support techniques because according to documentation provided and staff interviews, the center has put multiple positive behavior supports in place and is continuing to support the needs of Child #1.
Complaint investigationOCCL Standards Complaint (2022-10-21): No Evidence to Substantiate2022-10-21
On October 11, 2022, The Office of Child Care Licensing (OCCL) received a self-reported event regarding an allegation of improper discipline. On October 12 and 17, 2022, two complaints were received by OCCL regarding this allegation. An investigation was conducted on October 18, 2022. While Staff #1 was re-directing Child #1, she picked Child #1 up under the armpits and place her on her bottom abruptly. According to medical documentation, there was bruising on Child #1 s bottom two days following the incident. While the actions of Staff #1 do not reflect best practice in interacting with children, they do not appear to rise to level of improper discipline. OCCL cannot definitively determine …

Data last refreshed: 7/28/2026

Source: Delaware DHSS Office of Child Care Licensing (data.delaware.gov)

The official government record always controls. Look up this provider on Delaware's official record →

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Frequently asked questions

Is CADENCE ACADEMY PRESCHOOL-ODESSA a licensed Delaware child care center?

CADENCE ACADEMY PRESCHOOL-ODESSA is listed on Delaware's public child care licensing record as a Licensed Child Care Center (license #DE-1456254) in Odessa. The official state record, linked on this page, always controls.

Does CADENCE ACADEMY PRESCHOOL-ODESSA have any licensing violations or actions on record?

Yes — there are 18 public licensing actions on record for CADENCE ACADEMY PRESCHOOL-ODESSA (OCCL Standards Complaint). Each is summarized in plain English on this page, with a link to the official document.

Where can I find CADENCE ACADEMY PRESCHOOL-ODESSA's official licensing record?

CADENCE ACADEMY PRESCHOOL-ODESSA's official record is maintained by the State of Delaware and is linked at the top of this page. Childcare Alerts surfaces and links to public records; the official government record always controls.

How do I get alerts when CADENCE ACADEMY PRESCHOOL-ODESSA has a new licensing record?

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