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KIDZ INK ACADEMY OF EARLY ACADEMICS-MILFORD

Licensed Child Care Center · License #DE-1469022

Public information

Recent licensing activity

Delaware's per-visit inspection history, in plain English: each licensing visit on the state record with the regulations cited, plus any complaint or enforcement action. It may lag the official record linked above.

• Complaint investigationOCCL Standards Complaint (2022-07-05): No Evidence to Substantiate2022-07-05

  On June 15, 2022, a complaint was accepted for investigation by OCCL regarding the center not following age-appropriate serving sizes for meals. An investigation was conducted on June 27, 2022. There is no evidence to substantiate this complaint because Ms. Cannon and Staff #1 stated children are served the appropriate amount during meals and seconds are given if asked for by a child. Also, LS Donovan observed a meal served with appropriate serving sizes.

• Complaint investigationOCCL Standards Complaint (2022-07-05): No Evidence to Substantiate2022-07-05

  On June 21, 2022, a complaint was accepted for investigation by OCCL regarding the center not following accident and injury procedures. An investigation was conducted on June 27, 2022. There is no evidence to substantiate this complaint because Ms. Cannon stated parents are notified of accidents or injuries via the Bright Wheels app and then sent an electronic accident or injury report and seven reports signed by a parent or guardian were observed for June 14, 2022.

• Complaint investigationOCCL Standards Complaint (2022-03-02): No Evidence to Substantiate2022-03-02

  OCCL received a complaint on February 24, 2022 regarding improper staff-to-child ratio, staff and children not properly wearing face coverings or at all, and not following diaper requirements. An investigation was conducted on February 24, 2022. This complaint is no evidence to substantiate because all staff interviewed denied these allegations, proper staff-to-child ratio was maintained during the visit and according to reviewed attendance, LS Sommer observed face coverings worn properly by all staff, and observed documentation of diaper changes which met diapering requirements for child care facilities.

• Complaint — substantiatedOCCL Standards Complaint (2022-02-25): Substantiated2022-02-25

  OCCL received a complaint on February 2, 2022 regarding improper staff-to-child ratio. An investigation was conducted on February 10, 2022. This complaint is substantiated for improper staff-to-child ratio because staff interviewed stated improper staff-to-child ratio does occur in the mornings and the attendance record reflected improper staff-to-child ratio on February 10, 2022.

• Compliance reviewUnannounced Full Compliance Review (2022-02-24): 12 regulations cited2022-02-24

  Cited during this Delaware licensing visit: Personnel Files; Child Files; Kitchen and Food Preparation; Toilet Facilities; Sleeping Accommodations and Safe Sleep Environments; Equipment; Sanitation; Diapering and Soiled Clothing; Emergency Planning; Feeding of Infants; Lesson Plans; Infant and Toddler Care. All corrections marked completed on the state record.

• Complaint investigationOCCL Standards Complaint (2022-01-19): No Evidence to Substantiate2022-01-19

  OCCL received a complaint on December 14, 2021, regarding improper discipline and improper staff-to-child ratio. An investigation was conducted on December 20, 2021 and concluded January 12, 2022. There is no evidence to substantiate this complaint for improper discipline for screaming at children or withholding food as punishment because all staff interviewed denied the allegations. There is no evidence to substantiate for improper staff-to-child ratio because staff-to-child ratio throughout the facility was maintained through qualified staff, and interviewed staff were aware of proper staff-to-child ratio and denied allegations regarding improper staff-to-child ratio. There is no evidence…

• Complaint investigationOCCL Standards Complaint (2021-12-01): No Evidence to Substantiate2021-12-01

  OCCL and IAU received complaints on October 25, 2021. On November 12, 2021, IA stated they would not be investigating the reported allegations. An investigation was conducted by OCCL on November 15, 2021, regarding lack of supervision and not writing accident or injury reports. There is no evidence to substantiate this complaint because all staff denied the allegations.

• Enforcement/complaint visitEnforcement Visit (2021-10-12): 2 regulations cited2021-10-12

  Cited during this Delaware licensing visit: Sleeping Accommodations and Safe Sleep Environments; Diapering and Soiled Clothing. All corrections marked completed on the state record.

• Complaint investigationOCCL Standards Complaint (2021-09-30): No Evidence to Substantiate2021-09-30

  OCCL received a complaint on September 2, 2021, regarding not checking children s diapers hourly, not notifying a parent of a head injury, and not completing a written accident or injury report, and not understanding the child s needs by not allowing them to go to the bathroom. An investigation was conducted on September 16, 2021. There is no evidence to substantiate this complaint for not checking diapers hourly and not understanding the child s needs. All staff interviewed stated diapers are checked hourly, changed at least every two hours, and as needed. Children have not been denied using the bathroom because it is located in the classroom and staff stated they encourage children to fr…

• Complaint investigationOCCL Standards Complaint (2021-09-29): No Evidence to Substantiate2021-09-29

  OCCL received a complaint on September 2, 2021, regarding not following the COVID-19 protocols by allowing a sick parent into the building and failing to notify parents of a positive case of Covid-19. An investigation was conducted on September 16, 2021. There is no evidence to substantiate this complaint for not following protocols because Ms. Cannon stated the parent did not enter the building and the Division of Public Health was notified when Child #1 tested positive. Additionally, Ms. Cannon and Staff #3 stated all children from the two-year-old classroom who were in close contact with Child #1 were picked up and tested before returning to school.

• Compliance reviewUnannounced Full Compliance Review (2021-09-16): 11 regulations cited2021-09-16

  Cited during this Delaware licensing visit: Staff Qualifications; Staffing; Personnel Files; Child Files; Indoor Space; Equipment; Diapering and Soiled Clothing; Administration of Medication; Emergency Planning; Infant and Toddler Care; License Renewal. All corrections marked completed on the state record.

• Complaint — substantiatedOCCL Standards Complaint (2021-09-13): Substantiated2021-09-13

  OCCL received a complaint on August 5, 2021, regarding improper staff-to-child ratio. An investigation began on August 16, 2021, and concluded on August 25, 2021. This complaint is substantiated because according to attendance records, there were multiple occasions of unqualified staff alone with children and improper staff-to-child ratio. An additional concern noted is incorrect documentation of arrival and departure times on attendance records for both staff and children on multiple occasions.

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