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KIND KIDS EARLY LEARNING CENTER

Licensed Child Care Center · License #DE-1493740

Public information

Recent licensing activity

Delaware's per-visit inspection history, in plain English: each licensing visit on the state record with the regulations cited, plus any complaint or enforcement action. It may lag the official record linked above.

• Compliance reviewUnannounced Full Compliance Review (2026-05-07): 6 regulations cited2026-05-07

  Cited during this Delaware licensing visit: Child Files; Indoor Space; Outdoor Area; Equipment; Administration of Medication; Lesson Plans. All corrections marked completed on the state record.

• Complaint investigationOCCL Standards Complaint (2026-04-23): No Evidence to Substantiate2026-04-23

  On March 25, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding lack of positive behavior supports and not following the schedule. An investigation was conducted on March 31, 2026. There is no evidence to substantiate for lack of positive behavior supports and not following the schedule because staff denied the allegations. Additionally, LS #1 noted the three-year-old classroom maintained all required activity areas and a clearly posted daily schedule. Staff #1 was observed conducting a circle time session that aligned with the documented schedule.

• Complaint investigationOCCL Standards Complaint (2026-03-10): No Evidence to Substantiate with Concern2026-03-10

  On February 24, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding improper staff-to-child ratio, lack of adequate supervision, not having a teacher trained in day-to-day operations present in the absence of the administrator, and not meeting the needs of the children. An investigation was conducted February 26, 2026. There is no evidence to substantiate for improper staff-to-child ratio, lack of adequate supervision, not having a teacher trained in day-to-day operations present in the absence of the administrator, and not meeting the needs of the children because staff denied the allegations, proper staff-to-child ratio and supervision were observed, two staff me…

• Complaint investigationOCCL Standards Complaint (2025-12-09): No Evidence to Substantiate2025-12-09

  On November 17, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding the center s suspension/expulsion policy and staff communication. An investigation was conducted on November 25, 2025. There is no evidence to substantiate the allegation of not following the center s suspension/expulsion policy and staff communication because staff denied the allegations. Additionally, video footage of the conversation between Parent #1, Administrator #1, and Owner #1 on November 14, 2025, showed staff used respectful communication. The center s Parent Handbook was reviewed, and the termination policy was followed.

• Complaint investigationOCCL Standards Complaint (2025-05-14): No Evidence to Substantiate2025-05-14

  On May 2, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding cleanliness, personal storage space, and not meeting the needs of the children. An investigation was conducted on May 6, 2025. There is no evidence to substantiate this complaint for lack of cleanliness, personal storage space, and not meeting the needs of the children because staff denied the allegations, LS #1 observed the required cleaning materials in each classroom, the equipment and surfaces appeared to be clean, personal storage areas were labeled, and the faces of the children in care looked clean.

• Compliance reviewUnannounced Full Compliance Review (2025-05-06): 6 regulations cited2025-05-06

  Cited during this Delaware licensing visit: Staff Qualifications; Personnel Files; Outdoor Area; Sleeping Accommodations and Safe Sleep Environments; Diapering and Soiled Clothing; Administration of Medication. All corrections marked completed on the state record.

• Complaint investigationOCCL Standards Complaint (2025-01-28): No Evidence to Substantiate2025-01-28

  On January 10, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding the center s suspension/expulsion policy. An investigation was conducted on January 21, 2025. There is no evidence to substantiate for the allegation of not following the center s suspension/expulsion policy because the center followed the policy stated in the parent handbook.

• Complaint — substantiatedOCCL Standards Complaint (2024-08-01): Substantiated2024-08-01

  The Office of Child Care Licensing (OCCL) received a complaint on May 24, 2024, regarding lack of supervision, improper staff-to-child ratio, lack of confidentiality, staff using their cell phones while caring for children, and positive behavior supports. An investigation was conducted on June 7, 2024. This complaint is substantiated for improper staff-to-child ratio because according to attendance records the infant classroom was not following proper staff-to-child ratio on May 8, 2024. There is no evidence to substantiate the other allegations based on staff interviews. Additional concerns noted were one staff and one child were not signed into the infant classroom at the time of arrival. …

• Complaint investigationOCCL Standards Complaint (2024-07-08): No Evidence to Substantiate2024-07-08

  The Office of Child Care Licensing (OCCL) received a complaint on April 22, 2024, regarding staff not having an understanding of and respect for the children and their needs, including an understanding of and respect for a child s family and culture. An investigation began on May 6, 2024, and ended on June 26, 2024. Due to various differing accounts of the allegations, there is not enough evidence to substantiate this complaint.

• Enforcement/complaint visitComplaint Visit (2024-05-06): 1 regulation cited2024-05-06

  Cited during this Delaware licensing visit: Sleeping Accommodations and Safe Sleep Environments. All corrections marked completed on the state record.

• Compliance reviewUnannounced Full Compliance Review (2024-05-03): 4 regulations cited2024-05-03

  Cited during this Delaware licensing visit: Personnel Files; Staff Attendance; Hazardous Materials; Indoor Space. All corrections marked completed on the state record.

• Complaint investigationOCCL Standards Complaint (2023-12-04): No Evidence to Substantiate2023-12-04

  The Office of Child Care Licensing received a complaint on November 13, 2023, regarding lack of supervision and not reporting incidents to the parent. An investigation was conducted on November 14, 2023. There is no evidence to substantiate the allegations of not reporting incidents to the parent because Parent #1 said she is aware of all incidents surrounding Child #1. There is no evidence to substantiate the allegation of lack of supervision because the administrator and staff denied that Child #1 ate his own feces and the Reporter stated she did not personally observe Child #1 eating feces. However, the Reporter stated the administrator informed her Child #1 did eat his own feces and the…

• Complaint investigationOCCL Standards Complaint (2023-11-29): No Evidence to Substantiate2023-11-29

  The Office of Child Care Licensing received a complaint on November 13, 2023, regarding improper discipline. An investigation was conducted on November 14, 2023. There is no evidence to substantiate the allegations of improper discipline because Ms. Eckeard denied restraining Child #1. Ms. Eckeard stated Child #1 was removed from the group setting to allow her to calm down. Child #1 s parent was contacted and informed of the incident.

• Complaint — substantiatedOCCL Standards Complaint (2023-11-20): Substantiated2023-11-20

  The Office of Child Care Licensing received a complaint on October 30, 2023, regarding lack of supervision, improper staff-to-child ratio, and allowing children to hit each other. This complaint is substantiated for lack of supervision because Staff #2, Staff #4, and Parent #1 stated Child #1 was able to climb over the fence and get out of the playground. With proper supervision, Child #1 should not have had an opportunity to get out of the playground as staff would have intervened before it reached that level rather than returning him to the playground. Staff #2 and Staff #4 both stated staff immediately returned Child #1 to the playground. There is no evidence to substantiate the allegati…

• Complaint investigationOCCL Standards Complaint (2023-11-17): No Evidence to Substantiate2023-11-17

  The Office of Child Care Licensing received a complaint on November 6, 2023, regarding staff working alone with children without a comprehensive background check. An investigation was conducted on November 8, 2023. There is no evidence to substantiate this complaint because Staff #1 was fingerprinted for the center and received provisional eligibility to be present. According to attendance records, Staff #1 was not present before becoming provisionally eligible and was not alone with children

• Enforcement/complaint visitComplaint Visit (2023-11-03): 1 regulation cited2023-11-03

  Cited during this Delaware licensing visit: Outdoor Area. All corrections marked completed on the state record.

• Complaint — substantiatedOCCL Standards Complaint (2023-11-02): Substantiated2023-11-02

  The Office of Child Care Licensing (OCCL) received a complaint on August 30, 2023, regarding a staff member yelling, cursing, and pushing a child multiple times after he hit his head on the ground. An investigation was conducted on September 6, 2023. This complaint is substantiated because Staff #1 was terminated for the way she spoke to Child #1. There is no evidence to substantiate the allegation of Staff #1 pushing Child #1 down because Owner Stacy Flanagan stated she reviewed the video recording and found Staff #1 did not do anything malicious. The video recording was unavailable to be reviewed by the licensing specialist.

• Complaint investigationOCCL Standards Complaint (2023-09-13): No Evidence to Substantiate2023-09-13

  The Office of Child Care Licensing (OCCL) received a complaint on August 28, 2023, regarding positive behavior supports. An investigation was conducted on August 30, 2023. There is no evidence to substantiate this complaint because each staff member interviewed denied seeing or hearing anyone scream, yell, or snatch anything from the children. No inappropriate staff interactions were observed at the time of the visit.

• Complaint — substantiatedOCCL Standards Complaint (2023-09-11): Substantiated2023-09-11

  The Office of Child Care Licensing (OCCL) received a complaint on August 21, 2023, regarding a staff member using his leg to hold a child down on their nap mat. An investigation was conducted on August 22, 2023. This complaint is substantiated because Staff #1 admitted to holding Child #1 down with his leg at nap time.

• Complaint — substantiatedOCCL Standards Complaint (2023-09-11): Substantiated2023-09-11

  The Office of Child Care Licensing (OCCL) received a complaint on August 28, 2023, regarding lack of supervision. An investigation was conducted on August 28, 2023. This complaint is substantiated for lack of supervision because the administrator admitted being outside on her phone while the children were in front of the building. She stated one child was her own child and the other was the owner s child.

• Enforcement/complaint visitComplaint Visit (2023-08-30): 1 regulation cited2023-08-30

  Cited during this Delaware licensing visit: Outdoor Area. All corrections marked completed on the state record.

• Complaint — substantiatedOCCL Standards Complaint (2023-06-16): Substantiated2023-06-16

  The Office of Child Care Licensing (OCCL) received a complaint on May 9, 2023, regarding lack of supervision, cellphone use, not ensuring a child s information is confidential, and inappropriate screen time. An investigation was conducted on May 12, 2023. This complaint is substantiated for improper cellphone use based on interviews conducted. A staff member stated they have provided a child with their personal cellphone to view videos during nap time. There is no evidence to substantiate this complaint for lack of supervision. Staff members interviewed stated they have not witnessed any inappropriate behavior from Child #1 in the classroom. There is no evidence to substantiate this complain…

• Complaint investigationOCCL Standards Complaint (2023-05-30): No Evidence to Substantiate2023-05-30

  The Office of Child Care Licensing (OCCL) received a complaint on May 12, 2023, regarding air quality and not keeping the center in a clean, hazard-free, and safe condition due to active construction in the facility and by having mold in the carpets. An investigation was conducted on May 12, 2023. There is no evidence to substantiate this complaint for air quality based on interviews conducted and observations of the facility and classrooms. The owner stated there is construction occurring within the center as approved by OCCL, and children have no access to the active construction zone. Open spaces, such as doorways, are sealed during active construction. No accumulated dust was observed wi…

• Complaint investigationOCCL Standards Complaint (2023-05-18): No Evidence to Substantiate2023-05-18

  The Office of Child Care Licensing (OCCL) received a complaint on May 9, 2023, regarding concerns about sanitation procedures and the facility not notifying parents of a contagious illness. An investigation was conducted on May 12, 2023. There is no evidence to substantiate this complaint for improper sanitation procedures. Multiple staff members were interviewed and stated soap and water solution and disinfectant are utilized to clean toys. Staff members also stated when a contagious illness is present in the center, classrooms are deep-cleaned. There is no evidence to substantiate this complaint for not notifying parents of a contagious illness. The Administrator provided documentation ve…

• Compliance reviewUnannounced Full Compliance Review (2023-05-12): 8 regulations cited2023-05-12

  Cited during this Delaware licensing visit: General Qualifications; Personnel Files; Child Files; Indoor Space; Kitchen and Food Preparation; Sleeping Accommodations and Safe Sleep Environments; First Aid Kits; Feeding of Infants. All corrections marked completed on the state record.

• Complaint — substantiatedOCCL Standards Complaint (2023-01-31): Substantiated2023-01-31

  The Office of Child Care Licensing received a complaint on January 19, 2023, regarding staff-to-child ratios. An investigation was conducted on January 23, 2023. This complaint is substantiated because the monitor from the Child and Adult Care Food Program (CACFP) observed the classroom out of ratio when a staff member stepped out of the classroom. The staff interviewed confirmed this had occurred.

• Compliance reviewUnannounced Full Compliance Review (2022-11-21): 7 regulations cited2022-11-21

  Cited during this Delaware licensing visit: Personnel Files; Child Files; Hazardous Materials; Sleeping Accommodations and Safe Sleep Environments; Diapering and Soiled Clothing; Lesson Plans; Infant and Toddler Care. All corrections marked completed on the state record.

• Complaint investigationOCCL Standards Complaint (2022-10-26): No Evidence to Substantiate2022-10-26

  The Office of Child Care Licensing received a complaint on October 10, 2022, regarding sanitation, not following staff handbook policies regarding termination, and the staff member designated to be the administrator not functioning in that role. An investigation began on October 17, 2022, and concluded on October 18, 2022. There is no evidence to substantiate the allegation for not following staff handbook policies regarding termination because staff interviewed denied this has occurred. Additionally, there is no evidence to substantiate the allegation the designated administrator is not functioning in her role because Licensing Specialist Rasin-Benn was informed by Ms. Flanagan, Ms. Tallh…

• Enforcement/complaint visitComplaint Visit (2022-10-17): 1 regulation cited2022-10-17

  Cited during this Delaware licensing visit: Kitchen and Food Preparation. All corrections marked completed on the state record.

• Compliance reviewUnannounced (2022-09-29): 1 regulation cited2022-09-29

  Cited during this Delaware licensing visit: Personnel Files. All corrections marked completed on the state record.

• Compliance review60-Day Visit (2022-09-28): 8 regulations cited2022-09-28

  Cited during this Delaware licensing visit: Ratios, Group Size, and Supervision; Personnel Files; Child Files; Indoor Space; Sleeping Accommodations and Safe Sleep Environments; Diapering and Soiled Clothing; Emergency Planning; Lesson Plans. All corrections marked completed on the state record.

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