← Back to search

HARTLY LEARNING ACADEMY INC

Licensed Child Care Center · License #DE-1499152

Public information

Recent licensing activity

Delaware's per-visit inspection history, in plain English: each licensing visit on the state record with the regulations cited, plus any complaint or enforcement action. It may lag the official record linked above.

• Complaint — substantiatedOCCL Standards Complaint (2026-01-22): Substantiated2026-01-22

  On January 5, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding not maintaining required temperatures, not notifying OCCL of an equipment failure, and air quality. An investigation was conducted on January 6, 2026. The complaint is substantiated for not maintaining required temperatures, not notifying OCCL of an equipment failure, and unacceptable air quality because staff admitted the building s propane was out and the building was not maintaining required temperatures, classroom temperatures ranged between 61 degrees F and 62 degrees F, OCCL was not notified of the equipment failure, and a strong gas-like odor was present. A concern noted was OCCL was not not…

• Compliance reviewUnannounced Full Compliance Review (2025-12-02): 6 regulations cited2025-12-02

  Cited during this Delaware licensing visit: Indoor Space; Outdoor Area; Equipment; Diapering and Soiled Clothing; Lesson Plans; License Renewal. All corrections marked completed on the state record.

• Complaint — substantiatedOCCL Standards Complaint (2025-11-25): Substantiated2025-11-25

  On November 1, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding enrollment, child attendance, not providing truthful information, using an unapproved outdoor area, using wading pools, not following meal pattern requirements, ratios, group sizes, mixing age groups, and not having extra clothes in case of an accident. An investigation was conducted on November 12, 2025. The complaint is substantiated for using wading pools because Administrator #1 admitted the school-age children used portable wading pools for a variety of water play activities. There is no evidence to substantiate the complaint for enrollment, child attendance, not providing truthful information,…

• Complaint investigationOCCL Standards Complaint (2025-02-18): No Evidence to Substantiate2025-02-18

  On February 4, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding unsafe air quality. An investigation was conducted on February 5, 2025. There is no evidence to substantiate for unsafe air quality because Administrator #1 stated she contacted the fire department, and the fire department evaluated the building and found no gas leak. Administrator #1 informed families of the status via Brightwheel.

• Compliance reviewUnannounced (2024-12-19): 1 regulation cited2024-12-19

  Cited during this Delaware licensing visit: Ratios, Group Size, and Supervision. All corrections marked completed on the state record.

• Compliance reviewUnannounced Full Compliance Review (2024-12-17): 1 regulation cited2024-12-17

  Cited during this Delaware licensing visit: Ratios, Group Size, and Supervision. All corrections marked completed on the state record.

• Compliance reviewUnannounced Full Compliance Review (2024-12-12): 8 regulations cited2024-12-12

  Cited during this Delaware licensing visit: Positive Behavior Management; Ratios, Group Size, and Supervision; Personnel Files; Indoor Space; Outdoor Area; Equipment; Diapering and Soiled Clothing; Lesson Plans. All corrections marked completed on the state record.

• Complaint — substantiatedOCCL Standards Complaint (2024-07-30): Substantiated2024-07-30

  On June 26, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding children being improperly restrained in vehicles while being transported by center staff to field trips for their summer camp. An investigation was conducted on July 2, 2024, and July 16, 2024. This complaint is substantiated because Administrator #1 stated children ages four through seven use a booster seat, without checking their height or weight, and eight-year-old children were not using any type of restraint aside from the vehicle s seatbelts.

• Complaint — substantiatedOCCL Standards Complaint (2024-02-28): Substantiated2024-02-28

  The Office of Child Care Licensing (OCCL) received a complaint on December 7, 2023, regarding improper staff-to-child ratio, not having someone trained in the day-to-day operations, and transportation requirements. An investigation was conducted on February 15, 2024. This complaint is substantiated for improper staff-to-child ratio because, according to attendance records, on November 29, 2023, Staff #2, an aide who was not yet determined eligible, and Staff #3, an aide under 18 years old, were alone in the two-year-old classroom with up to nine children from 8:04 am until 8:30 am. There is no evidence to substantiate this complaint for transportation procedures or not having a staff memb…

• Complaint — substantiatedOCCL Standards Complaint (2024-02-19): Substantiated2024-02-19

  A self-reported complaint was received by the Child Abuse and Neglect Report Line on December 7, 2023, and accepted for investigation by the Institutional Abuse Unit (IAU). The complaint was sent to the Office of Child Care Licensing (OCCL) and accepted for investigation regarding improper discipline. On February 8, 2024, IAU stated OCCL could begin their investigation. The IAU case was substantiated for physical abuse. OCCL conducted an investigation on February 15, 2024. This complaint is substantiated because Staff #1 was observed on video improperly disciplining several children. When the administrator was made aware of the allegations, she reported the incidents to the Child Abuse and N…

• Enforcement/complaint visitComplaint Visit (2024-02-15): 1 regulation cited2024-02-15

  Cited during this Delaware licensing visit: Positive Behavior Management. All corrections marked completed on the state record.

• Complaint — substantiatedIA Investigation (2024-02-14): Substantiated2024-02-14

  Delaware opened a licensing complaint investigation for this provider; see the official record.

• Complaint investigationOCCL Standards Complaint (2023-12-13): No Evidence to Substantiate2023-12-13

  The Office of Child Care Licensing (OCCL) received a complaint on December 1, 2023, regarding a child being present who is not enrolled. An investigation was conducted on December 5, 2023. There is no evidence to substantiate this complaint because all infants had complete child files and were enrolled.

• Compliance reviewUnannounced Full Compliance Review (2023-12-05): 1 regulation cited2023-12-05

  Cited during this Delaware licensing visit: Equipment. All corrections marked completed on the state record.

• Complaint — substantiatedOCCL Standards Complaint (2023-08-07): Substantiated2023-08-07

  The Office of Child Care Licensing (OCCL) received a complaint on July 19, 2023, regarding infant feeding procedures, not notifying parents of a contagious disease, and unqualified staff alone with children. An investigation was conducted on July 27, 2023. The complaint is substantiated for unqualified staff alone with children because an intern was observed alone with an infant. There is no evidence to substantiate the complaint for improper infant feeding procedures and not notifying parents of a contagious disease because staff denied the allegations, infant feedings were documented in the Brightwheel app, and a Brightwheel message was observed notifying parents of a case of Hand, Foot, M…

• Complaint — substantiatedOCCL Standards Complaint (2023-02-15): Substantiated2023-02-15

  The Office of Child Care Licensing (OCCL) received a complaint on October 31, 2022, regarding improper discipline and accident/injury procedures. An investigation was conducted on February 9, 2023, after receiving clearance from law enforcement. This complaint is substantiated for accident/injury procedures because several staff interviewed stated Child #1 s parent or guardian was not called immediately when he received an injury to his head. There is no evidence to substantiate the allegation of improper discipline because interviewed staff denied the allegation.

• Complaint — substantiatedOCCL Standards Complaint (2022-12-13): Substantiated2022-12-13

  The Office of Child Care Licensing (OCCL) received a complaint on December 5, 2022, regarding hand-washing procedures and kitchen and food preparation. An investigation was conducted on December 6, 2022. This complaint is substantiated because Staff #1 stated she washes her hands in the three-compartment sink; Staff #1 stated she does not sanitize the dishes after cleaning them; prepared food was observed without proper labels and expiration dates; and expired food was observed in the pantry.

• Compliance reviewUnannounced Full Compliance Review (2022-12-06): 11 regulations cited2022-12-06

  Cited during this Delaware licensing visit: Personnel Files; Staff Attendance; Child Files; Indoor Space; Kitchen and Food Preparation; Outdoor Area; Sleeping Accommodations and Safe Sleep Environments; Diapering and Soiled Clothing; Administration of Medication; First Aid Kits; Emergency Planning. All corrections marked completed on the state record.

• Complaint investigationOCCL Standards Complaint (2022-08-09): Unsubstantiated2022-08-09

  OCCL received a complaint on August 1, 2022, regarding possible lack of supervision and possible improper discipline because Pediatrician #1 stated the injury appeared too severe to be caused by another child. An investigation was conducted on August 3, 2022. This complaint is unsubstantiated for lack of supervision and possible improper discipline because reviewed video footage showed Child #2 push and fall on top of Child #1 causing the injuries to Child #1 and staff denied the allegations.

• Compliance reviewUnannounced Full Compliance Review (2022-06-21): 10 regulations cited2022-06-21

  Cited during this Delaware licensing visit: Ratios, Group Size, and Supervision; General Qualifications; Personnel Files; Child Files; Children's Attendance; Indoor Space; Kitchen and Food Preparation; Sleeping Accommodations and Safe Sleep Environments; Diapering and Soiled Clothing; Infant and Toddler Care. All corrections marked completed on the state record.

• Complaint investigationOCCL Standards Complaint (2022-06-09): No Evidence to Substantiate2022-06-09

  OCCL received a complaint on May 18, 2022, regarding improper staff-to-child ratios, lack of supervision, providing other duties such as cooking while providing care to the children, not following the meal pattern requirements, and possibly not having security procedures in place. There is no evidence to substantiate for staff-to-child ratios, lack of supervision, providing other duties while providing care to the children, not following the meal pattern requirements, and not having a security procedure in place because staff denied the allegations and reviewed attendance records showed staff-to-child ratios were being followed.

• Complaint investigationOCCL Standards Complaint (2022-05-12): Unsubstantiated2022-05-12

  OCCL received a complaint on April 28, 2022, regarding possibly not providing a handbook at the time of enrollment, not following the open-door policy as stated in the handbook, possibly not following their outside referral procedure as stated in the handbook, and improper staff-to-child ratios. An investigation was conducted on May 3, 2022. The complaint is unsubstantiated because documentation was provided to show a new handbook was sent to parents, the centers outside referral procedure was followed, and attendance records showed staff-to-child ratios were being followed. Staff denied not following the open-door policy and improper staff-to-child ratios. Additionally, the open-door policy…

• Complaint — substantiatedOCCL Standards Complaint (2022-04-20): Substantiated2022-04-20

  OCCL received a complaint on April 11, 2022, regarding improper staff-to-child ratios and failure to have security procedures. An investigation begun on April 11, 2022. The complaint is substantiated for improper staff-to-child ratios and security procedures because attendance records showed the two-year-old classroom was over ratio and the front door and door to the classrooms were observed unlocked without anyone monitoring the doors.

• Complaint — substantiatedOCCL Standards Complaint (2022-04-20): Substantiated2022-04-20

  OCCL received a complaint on April 11, 2022, regarding improper staff-to-child ratios, failing to follow security procedures, and not providing soap and paper towels. An investigation was conducted on April 18, 2022. The complaint is substantiated for improper staff-to-child ratios because attendance records showed the two-year-old classroom was over ratio on two separate days. There is no evidence to substantiate for failure to follow security procedures and not providing soap and paper towels because a security procedure, soap, and paper towels were observed. An additional concern noted was staff and child attendance not being documented at the point of service.

• Compliance reviewUnannounced (2022-04-11): 5 regulations cited2022-04-11

  Cited during this Delaware licensing visit: General Qualifications; Personnel Files; Staff Attendance; Child Files; Children's Attendance. All corrections marked completed on the state record.

Follow this center

Frequently asked questions