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BRIGHTPATH MILFORD

Licensed Child Care Center · License #DE-1510379

Public information

Recent licensing activity

Delaware's per-visit inspection history, in plain English: each licensing visit on the state record with the regulations cited, plus any complaint or enforcement action. It may lag the official record linked above.

• Complaint — substantiatedOCCL Standards Complaint (2026-06-22): Substantiated2026-06-22

  The Office of Child Care Licensing (OCCL) received a complaint on May 7, 2026, regarding a lack of supervision, a lack of positive behavior support, and vaping. An investigation was conducted on May 12, 2026. The allegation of a lack of positive behavior support is substantiated because Staff #1 and Staff #3 stated they could hear Staff #4 and Staff #5 using inappropriate language while children were in care. The children interviewed provided the inappropriate words that they heard Staff #5 and Staff #6 use in conversations. There is no evidence to substantiate the allegations of lack of supervision or vaping because the staff interviewed denied the allegations.

• Complaint investigationOCCL Standards Complaint (2026-06-17): No Evidence to Substantiate2026-06-17

  On May 21, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding diapering, not meeting the child s needs, and not following emergency health policies in the handbook. An investigation was conducted on May 28, 2026. There is no evidence to substantiate this complaint for diapering, because according to staff interviewed, diapers are checked at least every hour, and children are changed every two hours regardless of if they are soiled or not, per center policy. There is no evidence to substantiate this complaint for not meeting the child s needs, because most staff interviewed denied making racial comments or hearing other staff do so. There is no evidence to substant…

• Complaint investigationOCCL Standards Complaint (2026-06-02): No Evidence to Substantiate2026-06-02

  OCCL s investigation of regulatory non-compliance began after clearance from other agencies was received. On April 14, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding a lack of positive behavior supports. An investigation was conducted on May 12, 2026. There is no evidence to substantiate this complaint because all staff interviewed denied the allegations. Additionally, the center s Health and Safety Specialist conducted an internal investigation which produced the same findings.

• Compliance reviewUnannounced Full Compliance Review (2026-05-12): 5 regulations cited2026-05-12

  Cited during this Delaware licensing visit: Personnel Files; Hazardous Materials; Kitchen and Food Preparation; Outdoor Area; Administration of Medication. All corrections marked completed on the state record.

• Complaint investigationOCCL Standards Complaint (2026-04-15): No Evidence to Substantiate2026-04-15

  OCCL s investigation of regulatory non-compliance began after clearance from other agencies was received. The Office of Child Care Licensing (OCCL) received a complaint on March 11, 2026, regarding lack of positive behavior supports, not following accident/injury procedures, and not being truthful. An investigation was conducted on March 18, 2026. There is no evidence to substantiate lack of positive behavior supports because the administrator stated staff was using life saving techniques and not disciplining the child; this was confirmed by an outside entity as well. There is no evidence to substantiate not following accident/injury procedures because the administrator stated a report …

• Complaint — substantiatedOCCL Standards Complaint (2026-03-02): Substantiated2026-03-02

  The Office of Child Care Licensing (OCCL) received a complaint on February 11, 2026, regarding safe sleep procedures and not following the infant feeding schedules. An investigation was conducted on February 18, 2026. This complaint is substantiated for not following safe sleep procedures because according to staff, an infant was left in a chair while they were asleep. There is no evidence to substantiate not following infant feeding schedules because according to staff and the infant daily logs, infants are being fed according to the infant plans.

• Complaint investigationOCCL Standards Complaint (2026-01-07): No Evidence to Substantiate2026-01-07

  The Office of Child Care Licensing (OCCL) received a complaint on December 1, 2025, regarding not following a daily schedule or lesson plans, lack of supervision, not following the suspension policy, diapering, lack of positive behavior supports, not following the complaint policy, and administrator not being on site 50% of the hours of operation. An investigation was conducted on December 8, 2025. There is no evidence to substantiate not following a daily schedule or lesson plans because staff stated they are followed and specialist noted they had adjusted the schedule at the visit due to weather. There is no evidence to substantiate lack of supervision because staff stated they are aware …

• Complaint — substantiatedOCCL Standards Complaint (2025-10-14): Substantiated2025-10-14

  The Office of Child Care Licensing (OCCL) received on September 2, 2025, regarding lack of accident/injury reports, improper diapering, not following complaint procedure policy in parent handbook, and improper staff-to-child-ratio. An investigation was conducted on September 8, 2025. This complaint was substantiated for improper staff-to-child ratio because according to attendance records on August 28, 2025, room 201 had up to nine infants and two staff qualified as early childhood interns from 7:51 am until 7:55 am; room 208 had up to 12 three- year-olds with one staff from 7:58 am until 8:20 am. There is no evidence to substantiate lack of accident/injury reports because staff stated…

• Complaint investigationOCCL Standards Complaint (2025-09-17): No Evidence to Substantiate2025-09-17

  The Office of Child Care Licensing (OCCL) received a complaint on August 27, 2025, regarding food preparation. An investigation was conducted on September 2, 2025. There is no evidence to substantiate for food preparation because staff stated they check expiration dates, safely prepare food, and serve it promptly to the classrooms. In addition, during the visit, the kitchen was clean, and all food was properly stored and labeled.

• Complaint investigationOCCL Standards Complaint (2025-09-03): No Evidence to Substantiate2025-09-03

  The Office of Child Care Licensing (OCCL) received a complaint on August 12, 2025, regarding lack of positive behavior supports. An investigation was conducted on August 21, 2025. There is no evidence to substantiate this complaint because the administrator and staff stated they use a variety of positive behavioral techniques including redirection and positive discussion and denied observing a staff member pull a child by the shirt.

• Complaint — substantiatedOCCL Standards Complaint (2025-06-11): Substantiated2025-06-11

  On May 27, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding infant feeding. An investigation was conducted on May 29, 2025. This complaint is substantiated for infant feeding because both the administrator and staff stated infants were fed on the floor when more than one infant needed to be fed.

• Compliance reviewUnannounced Full Compliance Review (2025-05-15): 8 regulations cited2025-05-15

  Cited during this Delaware licensing visit: Personnel Files; Child Files; Sleeping Accommodations and Safe Sleep Environments; Equipment; Administration of Medication; Feeding of Infants; Lesson Plans; Infant and Toddler Care. All corrections marked completed on the state record.

• Complaint — substantiatedOCCL Standards Complaint (2025-04-25): Substantiated2025-04-25

  On March 26, 2025, the Office of Child Care Licensing receive a complaint regarding improper staff-to-child ratio, mixing of ages and not providing truthful information. An investigation was conducted on April 2, 2025. This complaint is substantiated for improper staff-to-child ratio. The licensing specialist reviewed five days of attendance records for ten classrooms. Of those 50 attendance records, seven of them were over ratio, and three of them were over maximum group size. Additional concerns noted was one classroom was over the measured room capacity for ten minutes, and there were several classrooms who did not accurately track the arrival or departure times of the staff and childre…

• Compliance reviewUnannounced Full Compliance Review (2025-03-05): 7 regulations cited2025-03-05

  Cited during this Delaware licensing visit: Personnel Files; Child Files; Administration of Medication; First Aid Kits; Emergency Planning; Lesson Plans; Activity Schedule. All corrections marked completed on the state record.

• Complaint investigationOCCL Standards Complaint (2024-10-28): No Evidence to Substantiate2024-10-28

  OCCL s investigation of regulatory non-compliance began after clearance from other agencies was received. The Office of Child Care Licensing (OCCL) received a complaint regarding not providing water, moldy cups, and not following accident/injury procedures. An investigation was conducted on September 30, 2024. There is no evidence to substantiate not providing water because each classroom is supplied with a pitcher of water and cups to give to the children daily when needed. There is no evidence to substantiate moldy cups because children are provided disposable cups to drink water from and if they bring in a cup, it is the parents responsibility to take it home each night. There is…

• Complaint investigationOCCL Standards Complaint (2024-07-15): No Evidence to Substantiate2024-07-15

  On July 8, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding improper discipline. The complaint was also called into the Child Abuse and Neglect Report Line and was not accepted for investigation by the Institutional Abuse Unit (IAU). The center also called OCCL to self-report the allegation. An investigation was conducted on July 12, 2024. There is no evidence to substantiate the allegation because Staff #1 denied the allegations and law enforcement stated they do not have enough evidence to confirm or dispel the allegations.

• Complaint — substantiatedOCCL Standards Complaint (2024-07-01): Substantiated2024-07-01

  On June 6, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding insufficient staffing, caring for children in unapproved space, accident/injury procedures, lack of supervision for not knowing how a scratch occurred, infant feeding, diaper changing, improper staff-to-child ratios and health exclusions. An investigation was conducted on June 11, 2024. This complaint is substantiated for insufficient staffing because according to the administrator, there was not enough staff to cover the infant room on the morning of June 4, 2024, until 8:28 am. This complaint was substantiated for caring for children in an unapproved space because according to the administrator, a chi…

• Enforcement/complaint visitEnforcement Visit (2024-06-11): 1 regulation cited2024-06-11

  Cited during this Delaware licensing visit: Staff Attendance. All corrections marked completed on the state record.

• Complaint — substantiatedOCCL Standards Complaint (2024-06-10): Substantiated2024-06-10

  On May 23, 2024, the Office of Child Care Licensing received a complaint regarding improper staff-to-child ratio and not providing developmentally appropriate equipment for the older children when in the one-year-old room. An investigation was conducted on May 29, 2024. This complaint is substantiated because the one-year-old classroom was over staff-to-child ratio and maximum group size with three staff and up to 18 children from 7:40 am until 8:45 am on May 29, 2024. There is no evidence to substantiate not providing developmentally appropriate equipment for older children because according to the administrator the children ages three through school-age are in the four-year-old classroom i…

• Complaint — substantiatedOCCL Standards Complaint (2024-05-31): Substantiated2024-05-31

  The Office of Child Care Licensing (OCCL) received a complaint regarding improper staff-to-child ratio, not having child files, and not following the center s transition policy. An investigation was conducted on May 14, 2024. This complaint is substantiated for improper staff-to-child ratio because infant room 202 was over ratio and maximum group size with nine infants and two staff from 9:09 am until 9:12 am on April 30, 2024. There is no evidence to substantiate the allegation of not having child files because according to the administrator the information is stored on the computer upon enrollment and printed for licensing purposes. There is no evidence to substantiate the allegation of no…

• Complaint — substantiatedOCCL Standards Complaint (2024-05-22): Substantiated2024-05-22

  The Office of Child Care Licensing (OCCL) received a complaint on April 25, 2024, regarding improper staff-to-child ratio. An investigation was conducted on May 1, 2024. This complaint is substantiated because according to attendance records an intern was alone with five infants on April 9, 2024, from 8:10 am until 8:12 am. A concern noted was unqualified staff alone with children because on April 8, 2024, and April 9, 2024, both infant room 201 and 202 had interns alone with infants. Another concern noted is infant classroom 202 was over maximum group size on April 9, 2024.

• Complaint investigationOCCL Standards Complaint (2024-05-17): No Evidence to Substantiate2024-05-17

  On April 22, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding moldy cups and not washing them daily. An investigation was conducted on May 1, 2024. There is no evidence to substantiate this complaint because the center has begun using a new cup system and the cups are being cleaned and sanitized daily by the center instead of having the parents take them home.

• Compliance reviewUnannounced Full Compliance Review (2024-05-01): 6 regulations cited2024-05-01

  Cited during this Delaware licensing visit: Personnel Files; Parents Right to Know; Child Files; Indoor Space; Kitchen and Food Preparation; Feeding of Infants. All corrections marked completed on the state record.

• Enforcement/complaint visitEnforcement Visit (2024-04-15): 1 regulation cited2024-04-15

  Cited during this Delaware licensing visit: Ratios, Group Size, and Supervision. All corrections marked completed on the state record.

• Complaint investigationOCCL Standards Complaint (2024-04-05): No Evidence to Substantiate2024-04-05

  The Office of Child Care Licensing received a complaint on March 18, 2024, regarding improper staff-to-child ratio, sanitation, child health exclusions, and adult health requirements. An investigation was conducted on March 21, 2024. There is no evidence to substantiate the complaint because at the time of the investigation the building was clean, the classrooms were following proper staff-to-child ratio, and interviewed staff stated they cleaned their rooms as required by regulations and all children and staff following the regulations regarding illnesses.

• Complaint — substantiatedOCCL Standards Complaint (2024-03-15): Substantiated2024-03-15

  The Office of Child Care Licensing (OCCL) received a complaint regarding improper staff-to-child ratio and exceeding maximum group size. An investigation was conducted on February 28, 2024. This complaint is substantiated because of the 11 out of 12 days of attendance records reviewed showed classrooms were not following proper staff-to-child ratio and exceeded maximum group size on two days. Additional concerns noted were unqualified staff were alone with children during all 12 days of attendance records reviewed. Also, two-year-olds were mixed with three-year-olds during six of the reviewed days. Non-Compliance Cited: Reg #27: Ensure unqualified staff are not alone with the child…

• Compliance reviewUnannounced (2024-01-10): 2 regulations cited2024-01-10

  Cited during this Delaware licensing visit: Ratios, Group Size, and Supervision; Children's Attendance. All corrections marked completed on the state record.

• Complaint — substantiatedOCCL Standards Complaint (2023-12-18): Substantiated2023-12-18

  The Office of Child Care Licensing (OCCL) received a complaint regarding not following their policy for handling parent complaints in the parent handbook, not notifying OCCL of a change of an administrator, lack of supervision, accident/injury procedures, improper staff-to-child ratio, unqualified staff, and not washing cups between uses. An investigation was conducted on December 7, 2023. This complaint is substantiated for improper staff-to-child ratio because according to attendance records the Explorers classroom was not following proper staff-to-child ratio. This complaint is substantiated for unqualified staff because an aide who has been employed for more than one year was being count…

• Complaint — substantiatedOCCL Standards Complaint (2023-09-22): Substantiated2023-09-22

  A complaint was received by the Child Abuse and Neglect Report Line on September 7, 2023, and not accepted for investigation by the Institutional Abuse Unit (IAU). The complaint was sent to the Office of Child Care Licensing (OCCL) on September 8, 2023, and accepted for investigation for lack of supervision. An investigation was conducted on September 13, 2023. The complaint is substantiated for lack of supervision because the Administrator and Area Director stated a child was left unsupervised in the classroom bathroom for 30 minutes while the remaining children and two staff members were in the outdoor play area. The center also self-reported this incident to OCCL on September 1, 2023. Inv…

• Compliance reviewUnannounced Full Compliance Review (2023-05-25): 8 regulations cited2023-05-25

  Cited during this Delaware licensing visit: Personnel Files; Parents Right to Know; Child Files; Children's Attendance; Indoor Space; Outdoor Area; Administration of Medication; License Renewal. All corrections marked completed on the state record.

• Compliance reviewUnannounced Full Compliance Review (2022-11-04): 5 regulations cited2022-11-04

  Cited during this Delaware licensing visit: Personnel Files; Child Files; Indoor Space; Equipment; Diapering and Soiled Clothing. All corrections marked completed on the state record.

• Compliance review60-Day Visit (2022-09-28): 3 regulations cited2022-09-28

  Cited during this Delaware licensing visit: Ratios, Group Size, and Supervision; Personnel Files; Sleeping Accommodations and Safe Sleep Environments. All corrections marked completed on the state record.

• Complaint investigationOCCL Standards Complaint (2022-09-13): No Evidence to Substantiate2022-09-13

  On August 24, 2022, a complaint was accepted for investigation by OCCL regarding the center not following its expulsion policy and a lack of supervision. An investigation was conducted on August 30, 2022. There is no evidence to substantiate this complaint because Ms. Cannon stated she chased behind Child #1 when she passed by her in the hallway and headed outside and assisted in getting her back to the center, so there was not a lack of supervision. Parent #2 stated Ms. Cannon was outside trying to get Child #1 back into the building. Also, the center followed its expulsion policy because the child was disenrolled due to having violent tendencies and being a harm to herself.

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