← Back to search

THE LEARNING EXPERIENCE

Licensed Child Care Center · License #DE-1511100

Public information

Recent licensing activity

Delaware's per-visit inspection history, in plain English: each licensing visit on the state record with the regulations cited, plus any complaint or enforcement action. It may lag the official record linked above.

• Compliance reviewUnannounced Full Compliance Review (2026-07-01): 10 regulations cited2026-07-01

  Cited during this Delaware licensing visit: Insurance Coverage; Personnel Files; Child Files; Documenting Children's Progress; Indoor Space; Equipment; Diapering and Soiled Clothing; Administration of Medication; Feeding of Infants; License Renewal. All corrections marked completed on the state record.

• Complaint investigationOCCL Standards Complaint (2026-06-10): No Evidence to Substantiate2026-06-10

  The Office of Child Care Licensing (OCCL) received a complaint on June 2, 2026, regarding concerns of not following diapering procedures and staff using cellphones while responsible for caring for children. An investigation was conducted on June 5, 2026. There is no evidence to substantiate this complaint for concerns of not following diaper changing procedures based on the staff interviews conducted. Administrator #1 and five staff members stated children get changed every two hours or immediately when soiled. There is no evidence to substantiate this complaint for staff using cellphones while responsible for caring for children based on staff interviews conducted. Administrator #1 and seve…

• Complaint — substantiatedOCCL Standards Complaint (2026-04-08): Substantiated2026-04-08

  The Office of Child Care Licensing (OCCL) received a complaint on March 31, 2026, regarding incorrect staff-to-child ratios. An investigation was conducted on April 1, 2026. This complaint is substantiated for incorrect staff-to-child ratios based on attendance records reviewed. Attendance records reviewed documented classrooms were not in correct staff-to-child ratio on multiple dates between March 24 and March 27, 2026. An additional concern noted was attendance records reviewed documented both children and staff were not signed out of classrooms accurately.

• Complaint investigationOCCL Standards Complaint (2026-02-27): No Evidence to Substantiate2026-02-27

  The Office of Child Care Licensing (OCCL) received a complaint on February 13, 2026, regarding concerns of unqualified staff alone with children, failing to notify parents of an injury, staff using intoxicating substances while working with children, and failing to use appropriate behavior supports. An investigation was conducted on February 19, 2026. There is no evidence to substantiate this complaint for allegations of unqualified staff alone with children based on classroom observations and a review of attendance records and staff file documentation. There is no evidence to substantiate this complaint for failing to notify parents of an injury based on staff interviews conducted. Admini…

• Complaint investigationOCCL Standards Complaint (2026-02-27): No Evidence to Substantiate2026-02-27

  The Office of Child Care Licensing (OCCL) received a complaint on February 20, 2026, regarding concerns of lack of supervision due to sleeping in the classroom, using inappropriate behavior supports, failing to understand the needs of children, interactions with infants, staff under the influence of drugs, and unqualified staff. An investigation was conducted on February 26, 2026. Based on interviews conducted and observations at the visit there is no evidence to substantiate this complaint for lack of supervision due to staff sleeping in the classroom, failing to use appropriate behavior supports, failing to understand the needs of children, inappropriate interactions with infants, or staff…

• Complaint — substantiatedOCCL Standards Complaint (2025-11-25): Substantiated2025-11-25

  The Office of Child Care Licensing (OCCL) received a complaint on November 13, 2025, regarding concerns of not following positive behavior supports. An investigation was conducted on November 19, 2025. This complaint is substantiated for not using positive behavior management strategies. LS #1 interviewed Administrator #1 and 11 staff members during this investigation; 10 of those staff members denied witnessing any staff not using positive behavioral supports and stated they only use positive behavior management techniques themselves. One staff member stated they have observed questionable interactions but did not elaborate further. However, a walkthrough of the facility and observation of…

• Complaint investigationOCCL Standards Complaint (2025-11-05): No Evidence to Substantiate2025-11-05

  The Office of Child Care Licensing (OCCL) received a complaint on October 17, 2025, and on October 20, 2025, from the same reporter, regarding concerns of not following and utilizing positive behavior supports due to sending a child home and not documenting behavioral incidents or developing a plan with the families. An investigation was conducted on October 29, 2025. There is no evidence to substantiate this complaint for not following and utilizing positive behavior supports based on staff interviews conducted. Administrator #1 stated on multiple occasions they have either scheduled meetings to develop a plan for Child #1 or invited Parent #1 to view Child #1 on the livestream video foo…

• Complaint investigationOCCL Standards Complaint (2025-10-01): No Evidence to Substantiate2025-10-01

  The Office of Child Care Licensing (OCCL) received a complaint on September 17, 2025, regarding concerns of not using respectful communication with families and not following termination policies. An investigation was conducted on September 23, 2025. There is no evidence to substantiate this complaint for not using respectful communication with families and not following termination policies based on staff interviews and review of the center s parent handbook. Administrator #1 and Staff #1 stated respectful communication was used with the family, and all of the center s parent handbook policies were followed regarding termination of care for a child.

• Compliance reviewUnannounced Full Compliance Review (2025-07-07): 6 regulations cited2025-07-07

  Cited during this Delaware licensing visit: Personnel Files; Child Files; Indoor Space; Kitchen and Food Preparation; Sleeping Accommodations and Safe Sleep Environments; Feeding of Infants. All corrections marked completed on the state record.

• Enforcement/complaint visitEnforcement Visit (2024-12-06): 6 regulations cited2024-12-06

  Cited during this Delaware licensing visit: Child Files; Indoor Space; Sleeping Accommodations and Safe Sleep Environments; Equipment; Sanitation; Diapering and Soiled Clothing. All corrections marked completed on the state record.

• Complaint investigationOCCL Standards Complaint (2024-08-07): No Evidence to Substantiate2024-08-07

  The Office of Child Care Licensing (OCCL) received a complaint on July 16, 2024, regarding concerns about notifying a parent of a child injury and not completing an accident report within one business day. An investigation was conducted on July 22, 2024. There is no evidence to substantiate this complaint for not notifying a parent of a child's injury and not completing an accident report within one business day based on interviews conducted. Staff members stated Child #1 was not observed being hurt and stated Child #1 never told them about an injury. Staff members stated a report was written after Parent #1 expressed concerns and took Child #1 to the doctor. Staff members stated the repor…

• Complaint — substantiatedOCCL Standards Complaint (2024-08-05): Substantiated2024-08-05

  The Office of Child Care Licensing (OCCL) received a complaint on July 5, 2024, regarding concerns about not using respectful communication, including sharing confidential information, staff using loud/threatening tones in the facility, not following staff policies, and not following illness policies. An investigation was conducted on July 10, 2024. This complaint is substantiated for staff using loud/threatening tones in the facility based on interviews conducted with staff members. Staff interviewed stated Staff #1 did use a loud/threatening tone towards an administrator. While responses were mixed, three staff members also stated the administration team has been seen being unprofessional …

• Compliance reviewUnannounced Full Compliance Review (2024-07-03): 7 regulations cited2024-07-03

  Cited during this Delaware licensing visit: Personnel Files; Parents Right to Know; Child Files; Indoor Space; Sleeping Accommodations and Safe Sleep Environments; Equipment; Emergency Planning. All corrections marked completed on the state record.

• Complaint investigationOCCL Standards Complaint (2024-06-07): No Evidence to Substantiate with Concern2024-06-07

  On May 16, 2024, a complaint was called into the Child Abuse and Neglect Report line and not accepted for investigation by the Institutional Abuse Unit (IAU). The Office of Child Care Licensing (OCCL) received the complaint on May 16, 2024, and accepted it for investigation regarding concerns of improper discipline. An investigation was conducted on May 16, 2024. There is no evidence to substantiate this complaint for improper discipline based on interviews conducted. Staff members interviewed stated they had never witnessed any improper discipline and stated they had not witnessed Staff #1 pin a child against a wall with the crib. An additional concern noted was the facility was notified of…

• Enforcement/complaint visitEnforcement Visit (2024-05-06): 1 regulation cited2024-05-06

  Cited during this Delaware licensing visit: Personnel Files. All corrections marked completed on the state record.

• Enforcement/complaint visitEnforcement Visit (2024-02-28): 1 regulation cited2024-02-28

  Cited during this Delaware licensing visit: Personnel Files. All corrections marked completed on the state record.

• Complaint — substantiatedOCCL Standards Complaint (2024-02-14): Substantiated2024-02-14

  The Office of Child Care Licensing (OCCL) received a complaint on January 22, 2024, regarding concerns of lack of supervision, staff performing other duties such as using personal cellphones while caring for children, and not providing truthful information to a parent or OCCL. An investigation was conducted on January 30, 2024. This complaint is substantiated for lack of supervision based on attendance records reviewed from January 18, 2024. Attendance records reviewed showed two classrooms over staff-to-child ratio and one classroom over maximum group size on this date. This complaint is substantiated for Staff #1 using her cell phone in the classroom with children present. This complaint i…

• Enforcement/complaint visitEnforcement Visit (2024-01-17): 2 regulations cited2024-01-17

  Cited during this Delaware licensing visit: Staff Attendance; Lesson Plans. All corrections marked completed on the state record.

• Complaint — substantiatedOCCL Standards Complaint (2023-10-26): Substantiated2023-10-26

  The Office of Child Care Licensing (OCCL) received a complaint on September 28, 2023, regarding concerns about staff having other duties and/or responsibilities resulting in improper staff-to-child ratios, the administrative team not being available to help, and not notifying families of exposure to contagious illness. An investigation was conducted on October 3, 2023. This complaint is substantiated for administration not being available to help based on observation and interviews conducted with staff members. There is no evidence to substantiate this complaint staff members having other duties or responsibilities based on interviews conducted. There is no evidence to substantiate this comp…

• Enforcement/complaint visitEnforcement Visit (2023-10-25): 1 regulation cited2023-10-25

  Cited during this Delaware licensing visit: Personnel Files. All corrections marked completed on the state record.

• Complaint — substantiatedOCCL Standards Complaint (2023-09-18): Substantiated2023-09-18

  The Office of Child Care Licensing (OCCL) received a complaint on August 8, 2023, regarding concerns about not following the release of children policies and providing untruthful information. An investigation was conducted on August 11, 2023. This complaint is substantiated for failing to release a child to a parent and providing untruthful information based on interviews conducted. While the staff members interviewed stated they were verifying the information on the custody agreement for Child #1, a copy of the agreement clearly states Parent #2 had custody of Child #1 on the date of this incident.

• Complaint — substantiatedOCCL Standards Complaint (2023-07-28): Substantiated2023-07-28

  The Office of Child Care Licensing (OCCL) received a complaint on June 30, 2023, regarding incorrect staff-to-child ratios. An unannounced visit was conducted on July 5, 2023, to investigate this complaint. This complaint is substantiated for improper staff-to-child ratios because multiple classrooms were out of ratio based on a review of attendance records. Additional concerns noted were maximum group size was exceeded in three classrooms, an unqualified staff was alone with children, toddlers were not cared for in an area physically separate from the older children, and staff and child attendance records were incomplete.

• Complaint investigationOCCL Standards Complaint (2023-07-28): No Evidence to Substantiate2023-07-28

  The Office of Child Care Licensing (OCCL) received a complaint on June 30, 2023, regarding concerns about a child not receiving their medication. An investigation was conducted on July 5, 2023. There is no evidence to substantiate this complaint for a medication error because the facility notified Parent #1 there was no medication left. Parent #1 continued to drop off Child #1 without the medication for three days.

• Complaint — substantiatedOCCL Standards Complaint (2023-07-26): Substantiated2023-07-26

  The Office of Child Care Licensing (OCCL) received multiple complaints between June 1, 2023, and June 9, 2023, regarding improper staff-to-child ratios, maximum group size requirements not being followed, and children being cared for in an unlicensed area. An investigation was conducted on June 6, 2023. Based on the documentation provided, the complaints are substantiated. Attendance records showed proper staff-to-child ratios were not followed in the Preschool I classroom on May 24, 2023, and in the two-year-old classroom on June 2, 2023. The records also verified maximum group size was exceeded in the Infant A classroom on May 30, 2023, and in the Infant B classroom on June 2, 2023. T…

• Complaint — substantiatedOCCL Standards Complaint (2023-07-20): Substantiated2023-07-20

  The Office of Child Care Licensing (OCCL) received a complaint on June 20, 2023, regarding not notifying parents of important information. An investigation was conducted on June 26, 2023. Based on an interview and documentation received, this complaint is substantiated for not clearly communicating with enrolled families. The facility utilized a means of communication not listed within the parent handbook or enrollment agreement. The messages sent to the families did not align with the information provided to families verbally on June 19, 2023. There is no evidence to substantiate for improper transportation based on an interview conducted. Ms. Romish stated she is unaware of an incident wit…

• Compliance reviewUnannounced Full Compliance Review (2023-07-05): 12 regulations cited2023-07-05

  Cited during this Delaware licensing visit: General Human Resources and Personnel Policies; Personnel Files; Parents Right to Know; Documenting Children's Progress; Children's Attendance; Indoor Space; Kitchen and Food Preparation; Sanitation; Diapering and Soiled Clothing; Administration of Medication; Feeding of Infants; Lesson Plans. All corrections marked completed on the state record.

• Complaint — substantiatedOCCL Standards Complaint (2023-05-16): Substantiated2023-05-16

  The Office of Child Care Licensing (OCCL) received a complaint on April 27, 2023, regarding not following procedures for monitoring the center entrance and the presence of the administrator. An investigation was conducted on May 5, 2023. This complaint is substantiated for not following procedures for monitoring the center entrance. A parent was unable to enter the building to pick up their child for an undetermined amount of time due to the facility s key fob being programmed to shut off.

• Enforcement/complaint visitComplaint Visit (2023-05-05): 2 regulations cited2023-05-05

  Cited during this Delaware licensing visit: Ratios, Group Size, and Supervision; Feeding of Infants. All corrections marked completed on the state record.

• Enforcement/complaint visitEnforcement Visit (2023-04-13): 1 regulation cited2023-04-13

  Cited during this Delaware licensing visit: Personnel Files. All corrections marked completed on the state record.

• Complaint investigationOCCL Standards Complaint (2023-03-17): No Evidence to Substantiate2023-03-17

  The Office of Child Care Licensing (OCCL) received a complaint on February 28, 2023, regarding lack of supervision, insufficient staff to meet the needs of the center, indoor temperature, not following diapering requirements, infant feeding requirements, and staff not being truthful with providing information to families. An investigation was conducted on March 7, 2023. There is no evidence to substantiate this complaint for lack of supervision or insufficient staff based on interviews conducted with staff members and observations at the facility visit. There is no evidence to substantiate this complaint for indoor temperature based on room temperature observed at the visit. There is no evid…

• Complaint investigationOCCL Standards Complaint (2023-03-14): No Evidence to Substantiate with Concern2023-03-14

  The Office of Child Care Licensing (OCCL) received a complaint on March 1, 2023, regarding improper staff-to-child ratios and maximum group size, staff members who have not been determined eligible being left alone with children, staff not following the infant feeding schedule, staff not following diapering requirements and staff not being truthful with providing information to families. An investigation was conducted on March 7, 2023. There is no evidence to substantiate this complaint for improper staff-to-child ratios and exceeding maximum group size based on a review of attendance records and observations at the visit. There is no evidence to substantiate this complaint for staff who ha…

• Complaint investigationOCCL Standards Complaint (2023-03-13): No Evidence to Substantiate2023-03-13

  The Office of Child Care Licensing (OCCL) received a complaint on March 6, 2023, regarding following handbook policies on positive behavior supports and suspension, not providing alternate activities during nap time, and a disorganized system. An investigation was conducted on March 7, 2023. There is no evidence to substantiate this complaint for not following handbook policies on positive behavior supports and suspension as these policies were defined in the parent handbook which was acknowledged at the time of enrollment. Video footage is not recorded, therefore it could not be reviewed by the Reporter as requested. There is no evidence to substantiate this complaint for not providing alte…

• Complaint investigationOCCL Standards Complaint (2023-02-22): No Evidence to Substantiate2023-02-22

  The Office of Child Care Licensing (OCCL) received a complaint on February 15, 2023, regarding improper discipline and not following handwashing requirements. An investigation was conducted on February 17, 2023. There is no evidence to substantiate this complaint for improper discipline based on interviews conducted and statements provided. There is no evidence to substantiate this complaint for not following handwashing requirements based on interviews conducted.

• Complaint investigationOCCL Standards Complaint (2023-02-21): No Evidence to Substantiate2023-02-21

  : The Office of Child Care Licensing (OCCL) received a complaint on February 16, 2023, regarding improper staff-to-child ratios and maximum group size. An investigation was conducted on February 17, 2023. There is no evidence to substantiate this complaint for improper staff-to-child ratios or exceeding maximum group size based on classrooms observed and attendance records reviewed.

• Complaint — substantiatedOCCL Standards Complaint (2023-02-16): Substantiated2023-02-16

  The Office of Child Care Licensing (OCCL) received a complaint on February 7, 2023, regarding improper staff-to-child ratios and maximum group size. An investigation was conducted on February 10, 2023. This complaint is substantiated for improper staff-to-child ratios and exceeding maximum group size because multiple classrooms were out of staff-to-child ratio based on a review of attendance records and interviews with staff members. Additional concerns noted were staff and child attendance records were incomplete or inaccurate.

• Complaint — substantiatedOCCL Standards Complaint (2023-02-06): Substantiated2023-02-06

  The Office of Child Care Licensing (OCCL) received a complaint on January 26, 2023, regarding improper staff-to-child ratios and maximum group size. An investigation was conducted on January 27, 2023. This complaint is substantiated for improper staff-to-child ratios and exceeding maximum group size because multiple classrooms were not following proper staff-to-child ratio based on a review of attendance records and interviews with staff members. Another concern noted was staff and child attendance records were incomplete and did not document combining classes for nap time.

• Compliance reviewUnannounced Full Compliance Review (2023-01-24): 7 regulations cited2023-01-24

  Cited during this Delaware licensing visit: Staffing; Personnel Files; Orientation; Indoor Space; Sleeping Accommodations and Safe Sleep Environments; Equipment; Emergency Planning. All corrections marked completed on the state record.

• Complaint — substantiatedOCCL Standards Complaint (2023-01-10): Substantiated2023-01-10

  The Office of Child Care Licensing (OCCL) received a complaint on December 21, 2022, regarding improper discipline. An investigation was conducted on December 28, 2022. This complaint is substantiated for improper discipline because based on staff statements and interviews conducted, Staff #1 placed a child in a bathroom and closed the door when the child was crying during naptime. An additional concern noted at the visit was Staff #1 is not qualified through DEEDS Early Learning to be alone with children. Staff #1 was alone in the classroom on the day of the incident.

• Complaint — substantiatedOCCL Standards Complaint (2022-11-17): Substantiated2022-11-17

  The Office of Child Care Licensing (OCCL) received a complaint on November 7, 2022, regarding incorrect staff-to-child ratios. This complaint is substantiated for incorrect staff-to-child ratios because multiple classrooms were out of ratio based on a review of attendance records and interviews with staff members. Concerns noted were staff and child attendance records were incomplete.

• Complaint investigationOCCL Standards Complaint (2022-11-16): No Evidence to Substantiate with Concern2022-11-16

  The Office of Child Care Licensing received a complaint on November 2, 2022, regarding not following health exclusions and center policies, staff qualifications, unqualified staff being alone with children, kitchen sanitation and food concerns, and incomplete emergency information for children. An investigation was conducted on November 4, 2022. There is no evidence to substantiate this complaint for not following health exclusion and center policies because the center notified parents of illness in the classroom and stated all health exclusion and center policies were followed. There is no evidence to substantiate this complaint for teacher qualifications because all classrooms had a certif…

• Compliance review60-Day Visit (2022-10-27): 9 regulations cited2022-10-27

  Cited during this Delaware licensing visit: General Qualifications; Personnel Files; Parents Right to Know; Child Files; Indoor Space; Sleeping Accommodations and Safe Sleep Environments; Diapering and Soiled Clothing; Emergency Planning; Feeding of Infants. All corrections marked completed on the state record.

• Complaint investigationOCCL Standards Complaint (2022-10-18): No Evidence to Substantiate2022-10-18

  The Office of Child Care Licensing received a complaint on October 4, 2022, regarding not providing lunch for children, no security measures at the entrance of the building, and not changing children when a child has an accident. An investigation was conducted on October 6, 2022. There is no evidence to substantiate this complaint for the center not providing lunch because parents are required to provide lunches and the staff stated they contact the parent in the morning if a lunch has not been provided for a child. There is no evidence to substantiate this complaint for a lack of security measures because the second set of doors are security doors and are always locked. The front door autom…

Follow this center

Frequently asked questions