PASSION CARE ACADEMY II
Licensed Child Care Center · License #DE-329319
This center already has 11 public licensing actions on record. New correction orders, fines, or maltreatment findings can be posted at any time — follow it and we'll email you the moment one is, so you're never the last to know.
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This page shows public records that originate from Delaware DHSS Office of Child Care Licensing (data.delaware.gov) and Minnesota state licensing sources. It is not a safety rating, endorsement, or judgment by Childcare Alerts. We do not inspect centers or verify these records.
Absence of a record here is not a guarantee that a center is safe or compliant. Always review the official state record and make your own decision.
Data last refreshed in our system: 7/28/2026. Official record: view on the state licensing lookup ↗
Public information
Address: 1206 DELAWARE STREET, New Castle, DE, 19720
License type: Licensed Child Care Center
License number: DE-329319
Ages served: 1 year through 12 years.
Licensed capacity: 152
Official record: Look up PASSION CARE ACADEMY II on Delaware's official record ↗
Recent licensing activity
Delaware's per-visit inspection history, in plain English: each licensing visit on the state record with the regulations cited, plus any complaint or enforcement action. It may lag the official record linked above.
- Complaint investigationOCCL Standards Complaint (2026-07-27): No Evidence to Substantiate with Concern2026-07-27
The Office of Child Care Licensing (OCCL) received a complaint on June 22, 2026, regarding concerns of providing transportation without written parent permission. An investigation was conducted on June 29, 2026, which included interviews with Administrator #1 and Staff #1 and a review of attendance records, transportation procedures, and parent communications. There is no evidence to substantiate this complaint regarding providing transportation without written parent permission or not following the facility s transportation procedures. Information obtained during the investigation showed Parent #1 informed staff at drop-off Child #1 would be transported by a contracted bus to a summer progr…
- Compliance reviewUnannounced Full Compliance Review (2026-06-09): 5 regulations cited2026-06-09
Cited during this Delaware licensing visit: First Aid and CPR Training; Child Files; Hazardous Materials; Outdoor Area; License Renewal. All corrections marked completed on the state record.
- Complaint investigationOCCL Standards Complaint (2025-07-22): No Evidence to Substantiate with Concern2025-07-22
The Office of Child Care Licensing received a complaint on April 16, 2025, regarding lack of supervision and positive behavioral supports. An investigation was conducted on April 30, 2025, which included observation of transition procedures and interviews with staff members. There is no evidence to substantiate the complaint regarding a lack of positive behavior supports. The discipline practices observed while the children transitioned from school and also when they were on site were positive and appropriate, and the children were in a clear routine. There is no evidence to substantiate this complaint for inadequate supervision. Due to the high volume of children, parents, and families cros…
- Compliance reviewUnannounced Full Compliance Review (2025-06-13): 2 regulations cited2025-06-13
Cited during this Delaware licensing visit: Personnel Files; Documenting Children's Progress. All corrections marked completed on the state record.
- Complaint investigationOCCL Standards Complaint (2024-07-10): No Evidence to Substantiate2024-07-10
On May 23, 2024, a complaint was called into the Child Abuse and Neglect Report Line and accepted for investigation by the Institutional Abuse Unit (IAU). The Office of Child Care Licensing (OCCL) received the complaint on May 23, 2024, and accepted it for investigation regarding improper discipline. An investigation began on May 23, 2024, and was concluded on May 30, 2024. There is no evidence to substantiate this complaint for improper discipline based on interviews of two staff members and Owner Lola Mayo. Staff #1 and Ms. Mayo both stated they did not observe Staff #2 grab Child #1 on the arm. Staff #2 denied grabbing Child #1, and stated she only verbally requested Child #1 move to anot…
- Compliance reviewUnannounced Full Compliance Review (2024-06-06): 1 regulation cited2024-06-06
Cited during this Delaware licensing visit: Kitchen and Food Preparation. All corrections marked completed on the state record.
- Compliance reviewUnannounced Full Compliance Review (2023-06-22): 4 regulations cited2023-06-22
Cited during this Delaware licensing visit: Personnel Files; Child Files; Indoor Space; Equipment. All corrections marked completed on the state record.
- Compliance reviewUnannounced Full Compliance Review (2023-03-27): 2 regulations cited2023-03-27
Cited during this Delaware licensing visit: Child Files; Infant and Toddler Care. All corrections marked completed on the state record.
- Complaint — substantiatedOCCL Standards Complaint (2022-08-10): Substantiated2022-08-10
A complaint was received on July 18, 2022, regarding concerns about improper diapering procedures in the two-year-old classroom. At the conclusion of an investigation conducted on July 27, 2022, this complaint is substantiated due to the diapering surface only being disinfected between children. It must be washed with soap and water and then disinfected between each diaper change. There is no requirement that children must be changed away from their peers or that older children can not be changed while standing up.
- Complaint — substantiatedOCCL Standards Complaint (2022-07-20): Substantiated2022-07-20
A total of seven complaints were received from June 14, 2022, until July 7, 2022, regarding concerns about a firearm being present at the facility, improper discipline, lack of respectful communication with children and not following written policies. At the conclusion of an investigation starting June 15, 2022, and ending June 21, 2022, this complaint is substantiated for improper discipline and lack of respectful communication. Staff #1 was seen on video addressing school-age children inappropriately by being highly agitated, yelling, and repeatedly telling them, Keep my name out your mouth, and admitted to also stating, I am not the one. Staff #5 reported that Staff #4 backs children …
- Compliance reviewUnannounced Full Compliance Review (2022-06-28): 2 regulations cited2022-06-28
Cited during this Delaware licensing visit: Child Files; Indoor Space. All corrections marked completed on the state record.
Data last refreshed: 7/28/2026
Source: Delaware DHSS Office of Child Care Licensing (data.delaware.gov)
The official government record always controls. Look up this provider on Delaware's official record →
We surface and link to public records — we don't host, verify, or vet them. Records may lag or change, and absence of a record is not a guarantee of safety. About our data →
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Frequently asked questions
Is PASSION CARE ACADEMY II a licensed Delaware child care center?
PASSION CARE ACADEMY II is listed on Delaware's public child care licensing record as a Licensed Child Care Center (license #DE-329319) in New Castle. The official state record, linked on this page, always controls.
Does PASSION CARE ACADEMY II have any licensing violations or actions on record?
Yes — there are 11 public licensing actions on record for PASSION CARE ACADEMY II (OCCL Standards Complaint, Unannounced Full Compliance Review). Each is summarized in plain English on this page, with a link to the official document.
Where can I find PASSION CARE ACADEMY II's official licensing record?
PASSION CARE ACADEMY II's official record is maintained by the State of Delaware and is linked at the top of this page. Childcare Alerts surfaces and links to public records; the official government record always controls.
How do I get alerts when PASSION CARE ACADEMY II has a new licensing record?
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