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POLICE ATHLETIC LEAGUE OF WILMINGTON CHILD CARE CENTER

Licensed Child Care Center · License #DE-742950

Public information

Recent licensing activity

Delaware's per-visit inspection history, in plain English: each licensing visit on the state record with the regulations cited, plus any complaint or enforcement action. It may lag the official record linked above.

• Complaint — substantiatedOCCL Standards Complaint (2026-07-13): Substantiated2026-07-13

  On June 8, 2026, and June 22, 2026, OCCL received complaints regarding allegations of regulatory non-compliance in the following areas: infant safe sleep, infant feeding requirements, infant daily logs, age-appropriate toys and equipment, required activity areas, unqualified staff alone with children, no notification to OCCL of a change in administrator, inappropriate behavior supports, indoor space requirement violations, monthly fire inspection reports and fire drills not completed, no notification to OCCL of failure of fire alarm system, unsafe transportation, staff background check requirements, lack of building security, unsafe outdoor play area, no staff access to child emergency info…

• Complaint investigationOCCL Standards Complaint (2026-06-03): No Evidence to Substantiate2026-06-03

  On April 24, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding allegations of failing to follow the suspension policy and improper release of children. An investigation began on April 29, 2026, and concluded on May 22, 2026. Based on the information received during the visit, review of the handbook policy, review of Child #1 s file, interviews with both administrators, and the information received from administration in a follow-up email, there is no evidence to substantiate this complaint for allegations of failing to follow the suspension policy or improper release of children.

• Complaint — substantiatedOCCL Standards Complaint (2026-04-21): Substantiated2026-04-21

  On April 9, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding allegations of lack of supervision. This incident was self-reported to OCCL by Administrator #1 on March 31, 2026. Based on information received in the self-report, this complaint is substantiated for lack of supervision. The administrators acknowledged Child #1 was left behind when the group returned from an outing to a park due to an inaccurate counting of children conducted before leaving the park.

• Complaint investigationOCCL Standards Complaint (2026-03-17): No Evidence to Substantiate2026-03-17

  The Office of Child Care Licensing (OCCL) received a complaint on February 10, 2026, regarding allegations of exceeding permitted screen time, failing to use appropriate behavior supports, and failing to have an understanding of children and their needs. An investigation began on February 18, 2026, and concluded on March 10, 2026. There is no evidence to substantiate this complaint for exceeding permitted screen time. While one staff reported screen time being used for more than one hour per day, the administrator and other staff interviewed denied this occurring. Staff reported screen time is limited and primarily used for short periods during arrival time, circle time activities, or at the…

• Complaint investigationOCCL Standards Complaint (2026-02-18): No Evidence to Substantiate2026-02-18

  On January 13, 2026, and January 20, 2026, the Office of Child Care Licensing (OCCL) received two complaints regarding allegations of not maintaining proper temperature in the facility. A visit was conducted on January 14, 2026., and documents were emailed to LS #1 on January 15, 2026, and February 10, 2026. Based on staff interviews, an interview with Owner #1, and a review of documents from the facility s HVAC company, there is no evidence to substantiate this complaint for allegations of not maintaining proper temperature in the facility.

• Complaint investigationOCCL Standards Complaint (2026-01-28): No Evidence to Substantiate2026-01-28

  On January 6, 2026, OCCL received a complaint for allegations of not following sanitation procedures and failing to notify parents of a contagious condition. An investigation was conducted on January 7, 2026. After interviewing the administrator and staff, reviewing documentation sent to parents regarding illness in the center, and viewing the communication application, there is no evidence to substantiate this complaint for not following sanitation procedures or failing to notify parents of a contagious condition.

• Complaint investigationOCCL Standards Complaint (2025-11-14): No Evidence to Substantiate2025-11-14

  On October 8, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding allegations of not addressing parent concerns, lack of supervision, failing to provide appropriate behavior supports, failing to provide an injury report, and not following lesson plan requirements. An investigation began on October 15, 2025, and concluded on October 30, 2025. After a review of documents including lesson plans and attendance records, interviews with staff and the administrator, notes from the behavioral specialist, and dated images from the ProCare communication app, there is no evidence to substantiate this complaint for allegations of not addressing parent concerns, lack of supervi…

• Complaint investigationOCCL Standards Complaint (2025-10-01): No Evidence to Substantiate2025-10-01

  On September 9, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding incorrect staff-to-child ratios, falsifying staff attendance documentation, and insect infestation. An investigation began on September 19, 2025, and concluded on September 24, 2025, after submitted attendance records had been reviewed. Based on Administrator interviews, observations at the visit, and a review of attendance records, there is no evidence to substantiate this complaint for incorrect staff-to-child ratios, falsifying staff attendance documentation, or insect infestation.

• Complaint investigationOCCL Standards Complaint (2024-11-14): No Evidence to Substantiate2024-11-14

  On November 1, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding an allegation of insect infestation. An investigation was started on November 6, 2024, and concluded on November 12, 2024. There is no evidence to substantiate this complaint for insect infestation based on observations, staff interviews, and documentation received. All staff denied seeing cockroaches or any insects in the infant classroom and there were no cockroaches or insects observed in the classroom. Documentation was provided showing weekly visits by an exterminator.

• Complaint — substantiatedOCCL Standards Complaint (2024-09-04): Substantiated2024-09-04

  On August 20, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding lack of supervision, incorrect staff-to-child ratio, and excessive screentime. An investigation was conducted on August 21, 2024. This complaint is substantiated for incorrect staff-to-child ratio because according to staff interviews and documentation received, multiple classrooms were not in correct staff-to-child ratio on August 20, 2024. One classroom had incorrect staff-to-child ratios for an hour and 27 minutes. There is no evidence to substantiate this complaint for lack of supervision because according to staff interviews, all staff denied children being left alone in the hallway. There is no…

• Complaint — substantiatedOCCL Standards Complaint (2024-03-07): Substantiated2024-03-07

  On February 13, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding allegations of not providing sufficient milk to the children, not providing water for the children, cockroaches in the center, gnats around sinks, improper staff-to-child ratios and improper mixing of toddlers and preschool age children, and school-age children walking unsupervised. An investigation was conducted on February 21, 2024. This complaint is substantiated for improper staff-to-child ratios because a classroom was out of staff-to-child ratio on two days based on a review of attendance records. There is no evidence to substantiate this complaint for improper mixing of toddlers and preschoo…

• Complaint — substantiatedOCCL Standards Complaint (2024-03-01): Substantiated2024-03-01

  On February 7, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding concerns of a cockroach infestation. This complaint is substantiated because the center provided documentation of a recent contract with Home Paramount Pest Control to conduct weekly visits for cockroaches, showing there was a recent infestation.

• Complaint investigationOCCL Standards Complaint (2023-09-27): No Evidence to Substantiate2023-09-27

  On August 18, 2023, the Office of Child Care Licensing (OCCL) received a complaint regarding allegations of not following the open-door policy and not following the proper procedures for illness exclusion. An investigation was conducted on August 31, 2023. There is no evidence to substantiate this complaint because the applicant and the staff members interviewed all stated the parents are allowed to enter the classrooms but typically choose not to out of convenience. There is no evidence to substantiate the allegation of not following the exclusion policy because Child #1 had bumps of an unknown origin on multiple areas of the body, so the center requested a doctor s note for the child to re…

• Complaint investigationOCCL Standards Complaint (2023-09-15): No Evidence to Substantiate2023-09-15

  On August 11, 2023, the Office of Child Care Licensing (OCCL) received a complaint regarding an allegation of a pest infestation. An unannounced visit was conducted on August 15, 2023, to investigate this complaint. There is no evidence to substantiate this complaint because based on documentation and interviews with multiple staff, Child #1 was the only person within the center with bug bites present. The center provided documentation showing the facility is treated regularly by a pest control company.

• Complaint investigationOCCL Standards Complaint (2023-09-11): No Evidence to Substantiate2023-09-11

  On July 11, 2023, the Office of Child Care Licensing (OCCL) received a complaint regarding not following procedures for reporting a head injury, not following transportation requirements, and discrimination. An unannounced visit was conducted on July 14, 2023, to investigate this complaint. There is no evidence to substantiate the complaint for not reporting a head injury because the incident occurred at 5:00 pm and Parent #1 arrived for pick up at 5:15 pm. This did not allow enough time for the center to contact Parent #1 or write the accident report prior to Parent #1 arriving for pick up. Parent #1 was notified in person and the accident report was given to Parent #1 within 24 hours. Ther…

• Complaint — substantiatedOCCL Standards Complaint (2023-08-25): Substantiated2023-08-25

  On July 26, 2023, the Office of Child Care Licensing (OCCL) received a complaint regarding concerns of staff not being qualified, lack of supervision, menus not being posted, and the administrator not being present at the facility the required number of hours. An unannounced visit was conducted on August 1, 2023, to investigate this complaint. This complaint is substantiated because the attendance records from June 29, 2023, showed Staff #2 alone with 22 school-age children for the entire day. The attendance records from July 28, 2023, documented Staff #3 present in the summer camp classroom. Staff #3 had not been identified to OCCL as a staff member and had not been fingerprinted prior to t…

• Complaint — substantiatedOCCL Standards Complaint (2023-03-14): Substantiated2023-03-14

  On March 7, 2023, the Office of Child Care Licensing (OCCL) received a complaint regarding the allegation of lack of supervision. An unannounced visit was conducted on March 7, 2023, to investigate the complaint. The complaint is substantiated because the center self-reported the incident as required by the Delacare Regulations.

• Complaint — substantiatedOCCL Standards Complaint (2023-03-09): Substantiated2023-03-09

  On March 1, 2023, the Office of Child Care Licensing (OCCL) received a complaint regarding the allegations the staff is not following the center s food policy concerning procedures that address food allergies and the staff did not notify the child s guardian of the allergic reaction as required. An unannounced visit was conducted on March 7, 2023, to investigate the complaint. The complaint is substantiated because through interviews it was determined the child did ingest peanut butter and was placed on the bus to be transported to another school before the guardian or the school had been notified of the incident.

• Complaint — substantiatedOCCL Standards Complaint (2023-02-17): Substantiated2023-02-17

  The Office of Child Care Licensing (OCCL) received a complaint on February 8, 2023, regarding allegations of lack of supervision and unqualified staff alone with the children. An unannounced visit was conducted on February 14, 2023, to investigate the complaint. The complaint is substantiated for lack of supervision because Child #1 did leave the classroom and was unsupervised until he was stopped by another staff member and returned to the classroom. Staff stated Child #1 never left the building. There is no evidence to substantiate the allegation of unqualified staff alone with children because the attendance records document both Staff #1 and Staff #2 were signed in to the classroom and S…

• Complaint — substantiatedOCCL Standards Complaint (2023-01-03): Substantiated2023-01-03

  The Office of Child Care Licensing (OCCL) received a complaint on December 13, 2022, regarding allegations of improper discipline and improper staff-to-child ratios. An unannounced visit was conducted on December 19, 2022. The complaint is substantiated for improper discipline. OCCL cited the non-compliance when the administrator self-reported the incident. Staff #1 s employment was immediately terminated. There is no evidence to substantiate the allegation of improper staff-to-child ratio because the attendance records showed the correct ratios were being maintained.

• Complaint — substantiatedOCCL Standards Complaint (2022-11-17): Substantiated2022-11-17

  The Office of Child Care Licensing (OCCL) received a complaint on October 27, 2022, regarding the allegations of improper staff-to-child ratios, staff not being qualified, the administrator not being present as required, and improper discipline. An investigation was conducted on November 1, 2022. The complaint is substantiated for improper staff-to-child ratios and unqualified staff because during the investigation the specialist observed the one-year-old classroom with an unqualified staff member alone with six children. This was corrected at the visit when Administrator Roxanne Coleman entered the classroom. Based on staff interviews and observations, there is no evidence to substantiate t…

• Complaint investigationOCCL Standards Complaint (2022-10-07): No Evidence to Substantiate with Concern2022-10-07

  A complaint was received September 16, 2022, regarding the allegation of improper discipline. An unannounced visit was conducted on September 20, 2022, to investigate the complaint. There is no evidence to substantiate the allegation of improper discipline, because when LS Romanelli reviewed the video footage from the classroom the infant feeding chair was being used as a method to calm and focus Child #1, not as a disciplinary method. LS Romanelli did not observe the infant chair being used as punishment and did not observe Child #1 being forced to sit in the infant chair. However, OCCL found a concern that the center was using a method which was not age or developmentally appropriate for C…

• Complaint investigationOCCL Standards Complaint (2022-08-31): No Evidence to Substantiate2022-08-31

  A complaint was received on August 26, 2022, regarding the allegation of improper discipline. An unannounced visit was conducted on August 31, 2022, to investigate the complaint. There is no evidence to substantiate the complaint because all staff members who were interviewed stated they had never seen Staff #1 hitting or grabbing a child. In addition, the video footage from the classroom was also reviewed and there was no improper discipline observed.

• Complaint investigationOCCL Standards Complaint (2022-08-25): No Evidence to Substantiate2022-08-25

  A complaint was received on August 18, 2022, regarding the allegation of not following the notification requirements regarding accidents or injuries and not providing an accident/injury report for a chipped tooth. An unannounced visit was conducted on August 22, 2022, to investigate the complaint. There is no evidence to substantiate the complaint because the center was able to provide documentation that an accident report was completed and signed by the parent and the parent was notified the same day through ProCare regarding one of the injuries and there is no record that the child s tooth was chipped and staff stated that the child s tooth was not chipped. There is no way to prove that th…

• Complaint investigationOCCL Standards Complaint (2022-07-05): No Evidence to Substantiate2022-07-05

  A complaint was received on June 27, 2022, regarding the allegations of improper staff-to-child ratios, exceeding the maximum groups size, not having adequate staff to operate all of the classrooms for both the child care and summer camp programs, and requiring staff to perform other duties, such as cooking, while providing child care. An unannounced visit was conducted on June 30, 2022, to investigate the complaint. There is no evidence to substantiate the complaint because all of the classrooms had qualified staff members present and were maintaining the correct staff-to-child ratios. The attendance documentation also showed that the classrooms had been maintaining the correct staff-to-chi…

• Complaint investigationOCCL Standards Complaint (2021-12-21): No Evidence to Substantiate2021-12-21

  A complaint was received on December 14, 2021, regarding the allegations of inappropriate touching by a staff member and a child. An unannounced visit was conducted on December 20, 2021, to investigate the complaint. There is no evidence to substantiate the complaint because Staff #1 was not assigned to the same classroom as Child #1, the staff members do not enter the bathroom with the children, and only one child is allowed in the bathroom at a time.

• Complaint investigationOCCL Standards Complaint (2021-08-30): No Evidence to Substantiate2021-08-30

  On August 16, 2021, OCCL received a complaint alleging lack of supervision. An investigation began on August 24, 2021 and concluded August 25, 2021. Based on statements from three staff members, two administrators, and review of video footage, there is no evidence to substantiate this complaint. Additionally, there is no video in the bathroom, however, all staff stated the two classes were not in the bathroom at the same time.

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